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Accounts Receivable Coordinator/Collector
3 months ago
JOB SUMMARY: Administers account collections, coordinates dispute resolution with other teams, reconciles customer accounts, initiates refund/credit requests and initiates write offs.
ESSENTIAL DUTIES:
* Manage the daily accounts receivable operations for an assigned business unit within the United States.
* Review credit memos and other adjustments to accounts and receivables operations.
* Supervise the creation and distribution of daily and monthly reporting.
* Ensure timely and accurate submission of invoices to the customer to meet all contractual requirements.
* Confirm the accuracy of accounting application information.
* Communicate with customer regarding unapplied cash and charge backs applied to the customer accounts.
* Track and resolve payment discrepancy issues.
* Accurately notate customer interactions.
* Perform all other duties as assigned
MINIMUM REQUIREMENTS:
* 2+ years' experience in a Collections role.
* Experience with Microsoft Excel, Vlookups and Pivot tables.
* Experience in Netsuite is preferred, but not required.
* Ability to work in a fast-paced environment with changing priorities.
* Ability to work independently with little supervision yet maintain a team environment.
* Highly organized, extremely detailed oriented, and ability to multi-task in a fast-paced environment.
* Prolonged periods of sitting at a desk and working on a computer
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