Clinical Outreach Representative

3 weeks ago


Los Angeles, United States Renewal Health Group Full time

Montare Behavioral Health is currently looking for a Clinical Outreach Specialist for our Mental Health & Substance Use Treatment Programs located in California and Arizona

We are currently expanding our outreach team and specifically looking for individuals who have worked within Kaiser Permanente or within treatment centers that have had contracts/and contacts with Kaiser. Individuals that have working relationships with Kaiser hospitals or hospitals that are contracted with Kaiser and receive patients with this specific insurance.


We are looking for someone that lives and works in one of the following areas: Washington, Oregon, Northern California, Hawaii, Maryland, Georgia, Virginia, and Washington, D.C.

This position will be a combination of remote, in the field and travel as needed. Traveling to the LA area on an as needed basis will be required.


Summary: This position is responsible for seeking out and developing new business opportunities and marketing relationships. The Clinical Outreach Specialist will demonstrate the skills and abilities to manage local and targeted areas driving business and revenue. This role works with the Marketing, Business, Clinical and Admission Team building an organization that supports brand image and organization mission.


Essential Duties and Responsibilities:

  • Oversight and responsibility for Relationship Marketing functions.
  • Maintain knowledge of job functions within the organization.
  • Maintain working knowledge of admissions and clinical operations.
  • Responsible for utilizing new and existing relationships to achieve lead generation activity and standards and performance goals.
  • Promotes the Renewal Health Group vision, mission and brand with internal and external stakeholders.
  • Works with Director of Admissions to monitor and manage daily and monthly lead generation activities and statistics and report to the CEO.
  • Maintain a consistent and open channel of communication with all staff and ensure that discrepancies are identified and resolved.
  • Document and update all new potential and current referral contacts daily in database.
  • Responsible for generating new client placements from personal warm source activities.
  • Identifies new partner facilities based on existing and forecasted client needs, trends, and opportunities.
  • Assists Director of Provider Relations in facility vetting process (screens, tours, meetings).
  • Assists Director of Provider Relations in managing and fostering partner facility relationships.
  • Other duties as assigned.

What you bring to the table:

  • A High school diploma or equivalent.
  • At least two years and current work experience in Outreach/Business Development for a Mental Health or Substance Use Treatment Center.
  • Able to maintain a professional manner with clients, staff, clients and visitors.
  • Able to work in a fast-paced setting, under pressure and maintain open, and proper communication.
  • Able to think outside the box and develop new strategies to drive business.
  • Demonstrate professionalism, and strong boundaries with staff and clients.

Hiring Requirements:

  1. Hiring is contingent upon completion of a Background Check, TB test, and clearance on a drug screen and pre-employment physical. Current First Aid and CPR certification or willing to obtain upon hire.
  2. For the mental health programs additional requirements include receiving DOJ/FBI fingerprint clearance or an exemption and a submission of a signed Criminal Record Statement (LIC 508).


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