Manager, Community Outreach/Services
3 weeks ago
Position Title: Manager, Community Outreach/Services
Status: Full Time
Department: Civic & Community Engagement Department
Position Reports to: Director of Community Engagement
Job Summary: The Community Health Manager will be responsible for coordinating community outreach strategies and plans. In addition, will work to identify, recruit, train, and support Clinica Romero's nationally recognized Promotora/Community Health Worker model. Also, the manager will take the lead in organizing community health fairs, participating in advocacy actions, and facilitating community meetings on health issues. Other responsibilities include assisting patients, their families, and the community in navigating and accessing community services and adopting healthy behaviors; managing grant deliverables; and meeting reporting deadlines.
Areas of Responsibility:
Responsible for the management of the CHW program, including planning, enforcement of policies and procedures, supervision of CHWs, and consistent implementation and evaluation of departmental goals and objectives.
Identify, recruit and retain promotoras
Implement outreach and education strategies that benefit patients and the community at large
Establish and develop relationships with the residents and organizations of the community.
Organize and conduct neighborhood meetings, forums, and other community activities.
Assist in the implementation and training of skills training sessions with community residents on topics such as environmental approaches to disease prevention, group leadership, effective communication and listening skills, project planning and evaluation and community organizing.
Maintain monthly calendar of health-related events for outreach
Under the direction of the Department Director, coordinate with other Clinica Romero departments to provide all primary care services to newly arrived immigrant families and their children through partnerships with the Los Angeles Mayor's "LA Welcome Committee" program and other community agencies.
Participate in advocacy activities as determined by the administration and the Board of Directors in accordance with policy priorities related to community needs.
Develop and implement with community residents' specific campaigns aimed at reducing and preventing the social and health problems in the community.
Responsible for establishing trusting relationships with patients and their families whole providing general support and navigation within clinic and community
Maintain clear and concise files for grant deliverables
Educate and become aware of each departmental need
Attend weekly operations meetings
Serve as a liaison with the CA Endowment and USC Good Neighbors
Provide appropriate referrals to prevention related services to community residents.
Qualifications/Requirements:
Excellent verbal, written communication and interpersonal skills in English and Spanish
Bachelor's degree in Social Services, Public Health or related field; or a minimum of 5 years of experience in program administration and staff supervision.
Ability to communicate with a variety of audiences such as government program monitors, community agencies' staff members, and members of the target community.
Good networking skills for purpose of arranging and coordinating presentations.
Strong computer skills and the ability to navigate web-based systems, including Microsoft office.
Requires a flexible work schedule, including evenings and weekends.
Valid California driver license and be insurable for car insurance.
Maintain CPR certification
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