Customer Service Agent

6 days ago

Miami, United States Serenity Trails Travel Co Full time
Job Title: Customer Service Agent - WFH

Job Type: Part-Time/Full-Time Available

Company Overview:

At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for our clients. If you're passionate about travel and customer service, join us on our mission to redefine corporate travel.

Position Summary:

Serenity Trails Travel Co is seeking a dedicated Customer Service Agent - WFH to join our team. In this role, you'll play a key role in providing top-notch customer service to our corporate clients, assisting them with travel inquiries, reservations, and itinerary updates. If you have strong communication skills, excellent problem-solving abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:
  • Serve as the primary point of contact for corporate clients, handling travel inquiries, reservations, and itinerary updates with professionalism and efficiency.
  • Provide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to secure bookings, confirmations, and updates, ensuring accurate and timely information for clients.
  • Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and effective solutions to ensure client satisfaction.
  • Maintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests.
  • Collaborate with team members to support the overall success of the customer service department and contribute to a positive client experience.

Benefits:
  • Competitive pay with opportunities for performance-based bonuses.
  • Flexible work schedule with remote work options.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company matching contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:
  • Previous experience in customer service, preferably in the travel industry, is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong problem-solving skills, with the ability to address issues and find solutions effectively.
  • Proficiency in using office software and online communication platforms.
  • Passion for travel and a commitment to delivering exceptional service to clients.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Locations Miami Remote status Fully Remote

  • Customer Service Agent

    1 month ago

    Miami, United States MAXIMUS Consulting Services, Inc. Full time

    Join our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to "Set the standard through tailor service to every person, every day". MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, and Las Vegas. MGS has immediate openings for Customer Service Agent at Miami...

  • Customer Service Representative

    1 week ago

    Miami, United States Tonya Baker-Turner - State Farm Agent Full time

    Benefits:PTO after 6 months40% Health Insurance Reimbursement401(k) matchingBonus based on performanceCompetitive salaryFree uniformsOpportunity for advancementPaid time offSigning bonusTraining & developmentFlexible scheduleROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Tonya Baker-Turner - State Farm Agent, you...

  • Customer Service Representative

    6 days ago

    Miami, United States Tonya Baker-Turner - State Farm Agent Full time

    Benefits: PTO after 6 months 40% Health Insurance Reimbursement 401(k) matching Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Signing bonus Training & development Flexible schedule ROLE DESCRIPTION:As a Customer Service...

  • Customer Service Representative

    1 week ago

    Miami, United States Carlos Luis - State Farm Agent Full time

    Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency....

  • Customer Service Representative

    6 days ago

    Miami, United States Carlos Luis - State Farm Agent Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...

  • Customer Relations Representative

    1 week ago

    Miami, United States Rick Sanchez - State Farm Agent Full time

    With 34 years in business and national recognition as a top-performing team, our agency has proudly earned MDRT status for 28 years, placing us among the top 0.5% of insurance and financial services agencies worldwide. We’re passionate about developing future leaders while providing a supportive platform for personal and professional success.Our office...

  • Customer Relations Representative

    6 days ago

    Miami, United States Rick Sanchez - State Farm Agent Full time

    With 34 years in business and national recognition as a top-performing team, our agency has proudly earned MDRT status for 28 years, placing us among the top 0.5% of insurance and financial services agencies worldwide. We’re passionate about developing future leaders while providing a supportive platform for personal and professional success. Our office...

  • Customer Service Agent

    8 months ago

    Miami, United States Serenity Trails Travel Co Full time

    Job Title: Customer Service Agent - WFH Job Type: Part-Time/Full-Time Available Company Overview: At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel...

  • Customer Service Agent

    1 week ago

    Miami, United States Serenity Trails Travel Co Full time

    Job Title: Customer Service Agent - WFHJob Type: Part-Time/Full-Time AvailableCompany Overview:At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences...

  • Customer Service Associate

    2 days ago

    Miami, Florida, United States RODRIGO PLANTER - State Farm Agent Full time

    Key Responsibilities: Our ideal candidate will possess excellent communication skills, multitasking abilities, and a professional demeanor. They will be responsible for:- Greeting clients and visitors, directing them to the correct team member;- Handling incoming phone calls, responding to client inquiries, and maintaining accurate records;- Providing...

  • Freight Service Agent

    2 days ago

    Miami, United States Ottimo Resources Full time

    We are seeking a highly skilled Freight Service Agent to join our team in Miami. As a leading freight forwarding company, we offer a competitive salary of $60,000 - $75,000 per year and a dynamic working environment.About the RoleThe Freight Service Agent will be responsible for providing exceptional customer service, handling inbound and outbound calls, and...

  • Customer Relations Representative

    1 week ago

    Miami, United States Carlos Luis - State Farm Agent Full time

    Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency....

  • Customer Relations Representative

    6 days ago

    Miami, United States Carlos Luis - State Farm Agent Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...

  • Customer Relations Representative

    1 week ago

    West Miami, United States Gus Cisneros - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities: Establish customer relationships and...

  • Customer Service Agent 3PL Warehouse

    2 weeks ago

    Miami, United States DSV AS Full time

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If...

  • Insurance and Financial Services Position

    7 months ago

    Miami, United States Dionne James - State Farm Agent Full time

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION:Dionne James - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn...

  • Call Center Customer Service Agent

    1 month ago

    Miami, United States Elle Seller Full time

    We are seeking a dynamic and dedicated Call Center Customer Service Agent to join our growing team. In this role, you will be at the forefront of our customer interactions, providing exceptional service and support to our valued clients. As a key representative of our company, you will handle incoming calls, addressing inquiries, and resolving issues while...

  • Call Center Customer Service Agent

    1 week ago

    Miami, United States Elle Seller Full time

    We are seeking a dynamic and dedicated Call Center Customer Service Agent to join our growing team. In this role, you will be at the forefront of our customer interactions, providing exceptional service and support to our valued clients. As a key representative of our company, you will handle incoming calls, addressing inquiries, and resolving issues while...

  • Call Center Customer Service Agent

    6 days ago

    Miami, United States Elle Seller Full time

    We are seeking a dynamic and dedicated Call Center Customer Service Agent to join our growing team. In this role, you will be at the forefront of our customer interactions, providing exceptional service and support to our valued clients. As a key representative of our company, you will handle incoming calls, addressing inquiries, and resolving issues while...

  • Customer Service Agent

    3 months ago

    Miami, United States Air Canada Full time

    Description Location: Miami, FL, United States (Onsite) Starting Salary: $17.64/hour Branch: Cargo Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team...