Freight Service Agent

3 weeks ago


Miami, United States Ottimo Resources Full time

We are seeking a highly skilled Freight Service Agent to join our team in Miami. As a leading freight forwarding company, we offer a competitive salary of $60,000 - $75,000 per year and a dynamic working environment.

About the Role

The Freight Service Agent will be responsible for providing exceptional customer service, handling inbound and outbound calls, and coordinating the preparation and transmission of export transactions. Key responsibilities include working closely with customers, other offices, overseas agents, and service providers to ensure seamless logistics operations.

  • Manage the flow of inbound domestic and export air, ground, and distribution operations to meet customer expectations.
  • Identify and resolve shipment issues promptly and professionally.
  • Build relationships with customers, other offices, overseas agents, and service providers.
Salary

We offer a competitive salary range of $60,000 - $75,000 per year, commensurate with experience.


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