Call Center Customer Service Agent
5 days ago
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a timely manner.
- Provide accurate information and support for products and services offered.
- Resolve customer complaints and issues with professionalism and efficiency.
- Document all customer interactions and transactions in the system.
- Follow up on customer inquiries to ensure issues are resolved.
- Assist customers with account management tasks and updates.
- Collaborate with team members and other departments to enhance the customer experience.
Requirements
- High school diploma or equivalent; additional education is a plus.
- Proven experience in a customer service role, preferably in a call center environment.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle a high volume of calls.
- Familiarity with CRM systems and practices is preferred.
- Positive attitude, patience, and a willingness to learn.
Salary
$850 - $1100 per week
Job Type
Full-time
Benefits:
- Competitive weekly salary.
- Health, dental, and vision insurance.
- Paid time off, including holidays.
- 401(k) retirement plan with company match.
- Opportunities for growth and career development.
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