Supervisor Executive Office

1 month ago

Jackson, United States Our Lady of the Lake Regional Medical Center Full time

The Supv Exec Office supports The Market President and Chief Officer; also supervises multiple administrative staff. The Supv Exec Office performs advanced, diversified secretarial and administrative duties requiring broad and comprehensive knowledge of the organization's policies and practices. The Supervisor Exec Office also supervises the work of clerical staff in the administrative office to ensure adherence to quality standards, deadlines, and proper procedures.

1. Evaluation and Analysis

a. Supervises the work administrative assistants to ensure adherence to quality standards, deadlines, and proper procedures.

b. Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

c. Discusses and evaluates job performance problems with employees.

d. Provides professional and confidential administrative support by creating letters, itineraries, memoranda, minutes, and reports from written copy. Proofs materials for errors and ensures that page layout is consistent with hospital style in order to promote the hospital's professional.

2. Collaboration and Partnership

a. Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner.

b. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. Also, may maintain appointment and events calendar for senior management team members.

c. Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Resolves customer complaints and offers assistance regarding questions concerning policies.

3. Quality

a. Performs high quality professional administrative services by answering telephones, prioritizing and directing calls, scheduling meetings, and making special arrangements (e.g., travel, special events) and ordering supplies as needed.

b. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages.

c. Efficiently inputs and retrieves data using various computer systems in order to provide accurate, and high-quality information for needed records.

4. Other duties as assigned

a. Performs other duties as assigned.

High School Diploma

5 years experience as an executive assistant with supervisory experience

Proficient in Microsoft Excel, PowerPoint and Word

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