Internal Support Manager

4 weeks ago


Helena, United States State of Montana Full time

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Business and Financial Services/Internal Support Unit.

The Internal Support Unit provides support and services to the entire DPHHS agency on a statewide basis. This position establishes, plans, and administers the professional services related to the internal resource management programs. These programs include: the central mail processing including receipt and distribution of USPS, UPS, Fedex and freight; DPHHS forms inventory, retention, and distribution; DPHHS statewide fleet management; insurance reporting through PCIIS; statewide office moves; DPHHS recycling program; surplus property program for DPHHS: furniture redistribution program and two office supply trading posts; and is the liaison with the Janitorial Contractor and Department of Administratons' General Services Division (GSD) on all building/janitorial issues with the Cogswell, Commodity Warehouse and Sanders buildings. This position reports to the Business Services and Internal Support Bureau Chief and is responsible for management/supervision of 6 FTE.

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

* Extensive knowledge of internal support functions related to property management, central mail functions, fleet management, surplus property, and forms inventory.
* Ability to function with an extremely high degree of independence.
* Knowledge and skills related to the application and use of Excel software including linking, V lookups and pivot tables.
* Considerable knowledge of internal control procedures
* Analytical and interpretive thinking skills, research, and evaluation skills.
* Strong written, oral communication and financial skills.
* Customer service and collaboration skills.
* Ability to work independently, collaborate, and establish and maintain effective work relationships, manages projects, and multi-task in a fast-paced environment.
* Ability to operate personal computer and general office equipment.
* Meet minimum qualifications:

o Bachelor's degree in business/public administration or similar field of study.

o Four years of direct experience working central mail functions, fleet management and or program administration.

o Two years supervisory experience.

o Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

* Cover Letter
* Resume
* References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.


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