Coordinating Manager
1 week ago
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
8:00 A.M - 4:00 P.M
Job Description
Purpose:
The person in this position will assist the Director of Risk Management in the day-to-day operations of the department. The position requires the ability to manage/maintain the RM databases, oversight of data aggregation, data analysis and data reporting.
Specific Duties and Responsibilities:
The Coordinating Manager "B" charged with and responsible for:
• Aggregate, trend, track and maintain RM data for the department, i.e., VOICE, QCRC, QCAC and create/generate reports.
• Quality of Care Review Committee: preparation of agenda, minutes, follow-up and maintain QCRC database.
• Assist with administrative office/secretarial responsibilities such as meeting agendas/minute preparation, telephone triage, etc.
• Assist Sedgwick Claims Management, Inc. in obtaining requested medical records, verifying indemnification of physicians, scheduling interviews.
• Create PowerPoint RM presentations for various hospital committees such as QCEC, EOC.
• Attend various departmental QA committee meetings.
• Maintain departmental/ hospital policies and procedures as appropriate.
• Coordinates all medical-legal discovery requests for cases in litigation.
• Coordinates responses to Subpoenas and Summons & Complaints related to medical malpractice cases and law enforcement criminal investigations.
• Responsible for assisting in the investigation of sentinel event reviews, analysis of quality assurance reviews.
• Ensure departmental policies are current and are available for surveys.
• Assist in education such as new resident education, grand rounds education, etc.
• Perform all duties in alignment with the mission, vision, values, and behavioral expectations of NYC Health + Hospitals.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling, and three years of full-time experience in medically-oriented health care and medical support systems environment, two years of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician or three years of responsible level experience in business management systems or general administration including two years in a supervisory or administrative capacity.
2. A Master's Degree from an accredited college or university in the disciplines listed in (1), and two years of full-time experience as listed in (1), plus one year experience in an administrative or supervisory capacity in occupations as listed in (1); or,
3. A satisfactory equivalent combination of training, education and experience.
Note: Certification or licensure may be required.
Department Preferences
• A B.A. or B.S. from an accredited college or university in Business Administration, Social Work, Psychology, etc.
• Computer literate in Microsoft Word, Excel, PowerPoint.
• Computer literate in the electronic medical record (Epic).
• Knowledge of medical terminology (preferred).
• Knowledge of statistical processes.
• Strong organizational and interpersonal skills required.
• Critical thinking skills required.
• Good communication skills and excellent writing skills required.
If you wish to apply for this position, please apply online by clicking the "Apply Now" button.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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