Care Management Coordinator

2 months ago

New York, United States MedElite Full time
About MedElite:

Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.

Position Details:

Assigns and schedules patients to be seen for MedElite's care management program.

Responsibilities:

Program Development:
  • Identify areas for improvement and implement strategies to enhance program effectiveness.
  • Conduct regular assessments to ensure alignment with industry best practices.
Patient Engagement:
  • Coordinate patient enrollment in care management programs.
Care Coordinations
  • Schedule patients to care coordinators, ensuring an equitable distribution of patients daily, weekly, and monthly among the team members.
  • Collaborate with healthcare providers, including physicians, nurses, and care teams, to ensure seamless care coordination for patients enrolled in the care management program.
Documentation and Reporting:
  • Generate reports and analyze data related to program outcomes, patient satisfaction, and adherence to quality standards
Compliance and Quality Assurance:
  • Ensure that the care management complies with all relevant regulations and industry standards.
  • Implement quality assurance measures to guarantee the delivery of high-quality services to patients.
  • Identify areas for program improvement and develop strategies to enhance the quality and effectiveness of the care management program.
  • Participate in quality improvement initiatives and monitor program performance metrics.
Qualifications:
  • Proficiency in customer service and telephone etiquette
  • Familiarity with Electronic Medical Records (EMR) systems preferred
  • Strong understanding of governmental regulations and Medicare eligibility requirements
  • Excellent organizational, time management, and problem-solving skills
  • Effective communication and selling abilities
Benefits:
  • Health, dental, and vision insurance
  • 401k plan
  • Company-sponsored life insurance
  • Short and long-term disability
  • Paid time off
  • Commuter benefits

Salary Range: $29.00 - $31.00 an hour

EEO/AAP Statement: MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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