Property Management Operations Coordinator

3 days ago

New York, United States Vaco Full time
Client: Property Management Company
Role: Operations Coordinator
Payrate: $28/hr -$31/hr
3 month contract
Location: Long Island City, NY
Onsite 5 days a week
Job Description:
Job Title: Property Operations Assistant
Reports to: Community Manager
Job Overview: We are seeking a highly organized and detail-oriented Property Operations Assistant to join our team. In this role, you will provide essential administrative and operational support for the smooth and efficient management of residential and/or commercial properties. You will assist with daily operations, tenant services, and maintenance coordination to ensure that properties are managed to the highest standards.
Key Responsibilities:

  • Administrative Support:
    • Assist with day-to-day administrative tasks, including answering phone calls, responding to emails, and handling tenant inquiries.
    • Maintain and update tenant files, lease agreements, and property documentation.
    • Prepare and process invoices, payments, and rent collection.
    • Assist with the preparation of property reports and records for management.

  • Tenant Relations:
    • Serve as a point of contact for tenants and address their needs, concerns, or maintenance requests.
    • Coordinate move-ins and move-outs, including conducting property inspections and documenting conditions.
    • Help ensure tenant satisfaction by providing timely responses and maintaining positive relationships.

  • Maintenance and Vendor Coordination:
    • Coordinate maintenance requests and work orders with vendors and contractors.
    • Monitor the completion of maintenance tasks to ensure timely resolution of issues.
    • Assist in scheduling and tracking regular property inspections and upkeep.

  • Lease Administration:
    • Assist with lease renewals, tenant communications, and processing rental applications.
    • Help ensure all lease terms and conditions are adhered to and documented.
    • Maintain accurate property and lease records for compliance.

  • Property Inspections and Reporting:
    • Assist with routine property inspections to ensure properties are in compliance with safety, maintenance, and cleanliness standards.
    • Document and report any issues or violations to the property manager.

  • General Operations Support:
    • Help with the preparation of budgets and financial reports.
    • Coordinate and assist with property marketing and leasing efforts.
    • Perform other administrative or operational tasks as needed.
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred).
  • Previous experience in property management, real estate, or a related field is a plus.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with property management software (e.g., Yardi, AppFolio, Buildium) is a plus.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and problem-solving abilities.

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