Administrative Assistant II, Temporary Classified
2 weeks ago
Job Description
This position is responsible for carrying out Administrative Assistant II duties in the Enrollment Department at the Rampart Campus.
This position is temporary part-time, not to exceed 28 hours per week, maximum 9-month assignment.
Minimum Qualifications
* Completed high school diploma OR GED
* Two years of relevant work experience in an occupation related to the work assigned to this position OR a combination of related education plus relevant experience in an occupation related to the work assigned totaling two years.
Preferred Qualifications:
* Additional years of relevant work experience in an occupation related to the work assigned to this position.
Applications accepted until position is filled. This position is temporary part-time, not to exceed 28 hours per week, maximum 9-month assignment.
Note:
Prior submission of application materials will not be considered.
Duties & Responsibilities
* Advising prospective students who are interested in learning more about PPSC and exploring where to go to college.
* Assisting prospective students with their admission application and resolving questions related to admissions, COF, and residency classification.
* Guiding new admits through the enrollment process.
* Explaining the benefits of admissions counseling and academic advising and making follow-up appointments as needed.
* Ensuring student's records are accurate and assisting them with updating their records as needed.
* Utilizing the student information system, Ellucian Banner, to understand a student's financial aid status and assisting them with completing their financial aid processes and accepting awards.
* Educating students about the benefits and requirements for federal and state financial aid and helping them apply for aid via the FAFSA or CASFA
* Utilizing the student information system, Ellucian Banner, to understand a student's financial aid
* Checking students in for their appointments with other services in on campus.
* Advising students of payment options and assisting them with payment processes.
* Solving problems that the student has related to enrollment, payment, retention, and graduation processes.
* The position provides support to the Rampart Range Campus Advising & Testing for walk-in students, over the phone, via email, text, and webchat. The position triages student questions to ensure advising appointments aren't made unnecessarily when a student's question can be resolved more quickly, and by assigning the right advisor and making an appointment when an advising appointment is needed.
* Several student services processes require a student to submit documentation to resolve a discrepancy, complete an application, or update their records. This position ensures students are submitting the correct documents for their intentions. The position processes student files and other documents received in support of helping students complete student services processes. They participate in quality control processes and procedures to ensure and improve document processing.
* Participate in software, process, and skill training and professional development.
* Perform other duties as Assigned.
This job description reflects Pikes Peak State College's best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.
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