Project Liaison-General Office

3 weeks ago


Raleigh, United States ARCO Restoration Full time
Project Liaison Job Summary

Project Liaison Duties and Responsibilities :
  • First on the phone (Answer & disperse calls as needed)
  • Assist project manager(s) in sending work orders, material selections, & misc paperwork.
  • Key new projects & monitor moving parts of the project keeping them synchronized and moving forward, while fulfilling the client expectations and experience with ARCO
  • Maintain accurate project documentation and project correspondence.
  • Adhere to formulated policies and procedures
  • Attend project meetings and take notes
  • Maintain program scores, WIP workbook, weekly job notes, customer relations and reviews.
  • Complete tasks in a timely manner initiated through job system/CRM
  • Attend possible future conferences to represent ARCO and build relationships and learn about program guidelines
  • Directly responsible for collecting deductible prior to EMS services
  • Keeping detailed job files & notes on each customer
  • Aid in accounts receivable as needed
  • Aid in all other office and administrative duties as needed.

Project Liaison Requirements and Qualifications
  • 2+ years proven experience as a project administrator or in a similar role
  • Strong leadership skills
  • Proficiency in Microsoft Office & Google Sheets (Excel, Word)
  • Extremely organized and focused
  • Excellent communication skills both oral and written
  • Deadline driven
  • Fast paced learner
  • Respectful & professional communication to team members with a positive attitude and desire for team success

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