Office Assistant II

3 weeks ago


Augusta, United States State of Maine Full time

Department of Health and Human Services (DHHS)

Opening Date: May 8, 2024

Closing Date: May 21, 2024

Job Class Code: 6538

Grade: 8 (Admin Svcs)

Salary: $15.00/hour - $19.97/hour

Position Number: 3030-2471

Location: Augusta

Job duties and responsibilities

As the Office Assistant II, you will play a key role with helping consumers, family members, providers, other state employees. The Office Assistant II position supports the work of the Client Asset Management Unit, the unit responsible for oversight and protection of assets for adults who are subject to public guardianship and/or conservatorship. Duties include:

* Answer routine telephone calls for OADS and quickly route callers to correct resources.
* Create spreadsheets and perform data entry and management.
* Organize, record, and maintain computerized and manual files.
* Operate technical office materials and equipment according to set procedures.
* Perform multiple office support functions related to business and other OADS operational needs.
* Comply with confidentiality requirements and other security protocol.
* Provide excellent customer service.
* Complete and file online Sales Tax Fairness Credit and Rent Rebate tax returns for all eligible OADS clients.
* Maintain all aspects of Client Asset Management billings of OADS clients under Public Guardianship.

Minimum Qualifications:

To qualify, you must have competency in applying a general knowledge of modern office processes to perform routine, varied office support tasks often requiring the operation of technical or office equipment. You must have the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it Let us know how your lived experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.

Application Information:

Please submit all documents or files in PDF format.

For additional information about this position please contact Jan Bee at Jan.Bee@maine.gov To apply, please upload a current resume and a cover letter. To request a paper application, please contact Ashley Smith at Ashley.Smith@maine.gov .


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