Office Associate Ii

2 weeks ago

Augusta, United States State of Maine Full time

**Department of Health and Human Services (DHHS)**:
**Opening Date: April 23, 2024**:
**Closing Date: May 6, 2024**:
**Job Class Code: 6542**
**Grade: 13 (Administrative Services)**
**Salary: $16.80-$23.25/per hour**:

- **New State employees begin at Step 1, $16.80/hour**

**Position Numbers: 02000-1335**:
This Office Associate II position in DSER is full-time Monday-Friday, 8-5, and is located at 35 Anthony Ave. in Augusta under the supervision of Laurie Smith. **Partial telework schedule may be available with management approval**

**Job duties**:
The Office Associate II is a paraprofessional position providing administrative support in a Child Support Office. Duties can vary and include, but are not limited to:

- Processing administrative documents and assisting with processing legal documents, which may include wage attachments, license revocation, passport denial and placing/releasing motor vehicle liens
- Communicating with parents, answering questions, and providing information about the child support program
- Managing and prioritizing correspondence/contacts, including electronic and hard mail, addressing time sensitive mail promptly
- Telephone Customer Service
- Document imaging and indexing
- Scheduling genetic testing
- Assisting with general office duties

**Minimum Qualifications**:
**_ Thinking about applying?_**

**Agency information**:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

**The Office for Family Independence, Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating non-custodial parents, establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court in matters pertaining to child support.** The Division of Support Enforcement & Recovery has offices located statewide in Biddeford, Sanford, Portland, Lewiston, Augusta, Rockland, Bangor, Ellsworth & Caribou. _This position requires occasional travel._

**Application Information**:
For additional information about this position, please contact Helen St. Pierre (207) 624-6986
- Data Entry (entering data and narratives)
- Written and Verbal Communications, including keyboarding & telephone skills;
- Customer Service;
- Teamwork

Please Submit all documents or files in PDF format.

**_ Benefits of working for the State of Maine:_**

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

- **Work-Life Fit** - Rest is essential. Take time for yourself using **13 paid holidays**, **12 days of sick leave**, and **3+ weeks of vacation leave** annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- **Health Insurance Coverage** - The State of Maine pays **85%-100%** of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- **Dental Insurance **- The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- **Retirement Plan** - The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- **Parental leave** is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive** six weeks of fully paid parental leave**. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about **additional wellness benefits** for State employees from the Office of Employee Health and Wellness.
- Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment._
- There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills.

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