BFT - Experienced Temporary Patient Service Coordinator for Medford

2 weeks ago


Boston, United States Partners Healthcare System Full time

While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. Schedule patient appointments, diagnostic testing, and surgeries. Acquire referrals and pre-certifications as needed. Register and/update demographic, PCP, and insurance information. Collect co-payments and fees. Coordinate details of billing. Answer phones, and triage calls as appropriate. Photocopying, faxing, and filing.

1 years' experience in a healthcare setting required for this role. (Additional experience required for higher level positions.) Proven understanding of managed care and other insurance-related coverage plans. Digital literacy, including proficiency with Windows-based computer applications crucial. Proven, accurate typing and data entry skills. Prior customer service experience. Knowledge of EPIC software a plus Strong patient service orientation and well-developed social skills. Qualified individuals must be available to complete a three-day, Epic training program, and to work full-time, Monday-Friday, days. They should be a quick study, with a "can-do," positive demeanor, and a proven track record to be reliable, flexible and punctual. Driven candidates will also possess a professional demeanor, solid interpersonal skills, and the ability to work optimally as part of a team. Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f/t openings, often resulting in temp-to-hire. Applicants who meet the requirements, and make a minimum one-month or more commitment, are encouraged to apply. This role is located in Medford and no parking is provided. Massachusetts General Hospital is an Equal Opportunity Employer. By accepting diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.



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