BFT - Inventory Specialist (Danvers, MA)

Bulfinch Temporary Service, an affiliate of Mass General Brigham, is committed to supporting patient care, research,

instructing, and service to the community. We place extraordinary value on being a diverse, equitable and inclusive

organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal

access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity:

race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human

presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

GENERAL SUMMARY/ OVERVIEW STATEMENT:

Reporting to the CSPS Customer Service Manager, The Inventory Specialist II provides critical support to the Central Sterile Processing and Supply (CSPS) department utilizing their experience in procurement activities and supply replenishment workflows to provide expertise in supply management for the MGH Operating Room. The Inventory Specialist II's duties focus on enhanced par level management and customer service of sterile supplies. Duties may also include the daily procurement, receiving, breakdown, distribution and stocking of specialty supplies used in assigned clinical services.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

o Supply Inventory Management:

• Responsible for all storage locations within their assigned geography; responsible for the arrangement, storage, organization, maintenance, and curation of products stored within assigned locations.

• Regularly reviews Profile Cart organization and Par Levels to optimize space and ergonomic function.

• Partners with OR Nursing and Customer Service colleagues to review product par levels and adjust when needed.

• Works closely with resources in Perioperative Services to maintain Profile Cart accuracy; identifies and implement updates when appropriate, coordinating efforts to ensure electronic records match physical inventory.

o Customer Service:

• Works closely with clinical colleagues to forecast supply needs and communicates specialty or high priority needs to CSPS colleagues for fulfillment.

• Coordinates with vendors and colleagues from sister facilities when necessary for time-sensitive sterile product needs.

• Utilizes Mobile Aspects to log new products and affix RFID Tags when requested. Utilizes reports to manage Mobile Aspects inventory.

• Supports the CSPS Quality Program by submitting supply-related Quality Events in SPM to identify product quality and availability issues when appropriate.

• Participates in inventory projects by collecting and compiling documentation, providing product updates, identifying opportunities for improvement in existing workflows, and other topics relevant to the project.

• Participates in product recall response efforts, including communication, measure of impact to inventory, collection, return and product replacement plans.

• Collaborates with clinical colleagues to identify substitute products and confirm suitability of substitutions recommended by Vendors and/or MGB Supply Chain.

• Assists with the effective transport of sterile instruments and supplies needed to support OR cases.

• Assists in the fulfillment of priority inventory requests by efficiently retrieving items and delivering them to appropriate drop off locations.

• Follows the Failed Device Workflow to transport and document devices failures in the Operating Room.

• Scans out products from Mobile Aspects Cabinets when appropriate.

• Assists in the management of Emergency Cart contents by auditing for completeness, verifying locks and logging compliance as directed.

o Procurement:

• Reviews par levels of on-hand inventory for assigned areas, measuring quantities for each product.

• Communicates ordering needs for specific products to department colleagues, including quantity and deadlines.

• Coordinates with colleagues on product fulfillment, and reviews records on order status using Microsoft Teams, Smartsheet, etc.

• Able to place requisitions in eBuy for outside orders if needed.

• Proactively communicates updates on product movement, including delays in delivery and confirmation of delivery.

• Receives shipments of specialty supplies, verifying receipts against requests and reports discrepancies to leadership.

• Maintains assigned product locations, including labels, signage, and appropriate storage bin sizing.

• Escalates recommendations for par level edits based on product movement.

• Participates in department and interdepartmental meetings and will be responsible to gather facts, present documentation or perform other tasks related to the development of procedures or programs relating to inventory.

o Receiving & Stocking:

• Responsible for de-casing assigned specialty product orders in breakdown areas, removing all cardboard to preserve a clean environment.

• Handles and distributes specialty supplies safely to maintain sterile product integrity.

• Assists with the stocking of assigned specialty supplies in designated supply locations.

• Replenishes supply locations using FIFO (First In, First Out-rotational) procedure to avoid stockpiling and ensure sterility of product.

• Consistently check for outdates and removes expired products from supply locations.

• Gathers unused specialty supplies and returns them to their designated stock locations.

• Assist with the monitoring of overstock storage areas and restock depleted stock locations accordingly.

• Maintain overall tidiness, cleanliness and good order in assigned supply locations; ensures items are properly shelved.

• On a periodic basis and as requested, cleans storage bins and shelves to maintain dust-free environment.

• Provides support to end users and staff members regarding product location, delivery and returns as requested.

o Other tasks as assigned.

SKILLS & COMPETENCIES REQUIRED:

• Exceptional customer service and problem-solving skills are essential.

• Must be able to speak, read, write and understand medical terminology in order to follow written instructions and complete various forms and records regarding equipment processing and preparation of equipment.

• Must have basic computer skills; proficiency in Microsoft Office, Smartsheet and similar programs. Existing knowledge of PeopleSoft and EPIC preferred.

• Must be able to work independently in a fast-paced environment, seeking supervisory assistance as appropriate.

EDUCATION:

High School Diploma preferred

EXPERIENCE:

Experience in healthcare inventory management (greater than 1 year)

Experience working in an Operating Room environment (greater than 1 year)

Bulfinch Temporary Service/Mass General Hospital is an Affirmative Action Employer. By embracing diverse skills,

perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without

regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military

service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability

are provided a reasonable accommodation to participate in the job application or interview process, to perform essential

job functions, and to receive other benefits and privileges of employment.

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