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Service Executive
4 months ago
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for running global businesses. As a Workday Services Executive/ Pre-Sales Project Manager for our Professional Services organization, you will be tasked with planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Pre-sales Services team, working alongside the Workday Account Executives, driving Workday Subscription sales across Workday's market segments.
About the Role
Services Executives within our Not-for-Profit Professional Services organization are the key conduit between the dynamic Professional Services organization and the burgeoning Field Sales organization. They are integral to the continued growth and contributions of our Not-for-Profit Business Unit.
You will use your experience with consulting sales and project delivery to help mission driven organizations put together a plan for a successful project, including resources, timeline, and costs. You'll employ effective selling strategies to successfully position Workday's SaaS Solutions and Platform technologies as the cost effective, modern alternative, and become a specialist in Workday's innovative deployment methodology. You will work closely with Workday Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a dynamic environment, then Workday is the place for you.
* Understand the competitive landscape and customer needs so you can effectively position the value of Workday's innovative deployment methodology and Professional Services.
* Work with Account Executive and Customer Success Managers to determine Services Strategy for customer base accounts.
* Support subscription sales teams for Not-for-Profit customers across North America.
* Present Workday Customer Services overview and conduct services discovery sessions.
* Create and validate Professional Services Proposals and high-level Project Plans.
* Nurture mutually beneficial relationships with Workday Services Partners.
* Assess project team training needs for customers.
* Maintain accurate and timely customer, pipeline, and service forecast data.
* Manage, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.
* Provide support for services activities and events.
* Respond to complex RFP's/RFI's/RFQ's issued by Non-Profit organizations.
About You
* 5+ years of experience managing or participating in ERP implementation projects - for example, Financial Systems, Grants Management, Analytics, Budgeting/Planning, Recruiting, Human Resources, Benefits, Time Tracking, Payroll, Performance Management, Compensation, or comparable, as well as delivering systems implementation projects, with non-profit clients.
* Experience in Professional Services sales, preferably in ERP-Financials, and/or HCM/Payroll solutions.
Other Qualifications:
* Proven track record in overseeing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred.
* Basic understanding of cloud architecture.
* Domain expertise in the non-profit sector.
* Foundational knowledge of vendors, products, and services in the HCM, Payroll, Financials, and planning enterprise application space.
* Superior presentation skills while participating in a fast-paced, complex product and services sales cycle.
* Bachelor's Degree or equivalent work experience.
* Ability to travel up to 50% of the time.
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
