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SPRING OU SEASON Special Events Bartender

4 months ago

Norman, United States Noun Hotel Full time
Job Type

Part-time, Temporary

Description

• Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar).

• Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management.

• Execute wine service when necessary.

• Check in regularly with every guest to ensure satisfaction with food and drinks.

• Communicate all allergy and dietary restriction information clearly on tickets.

• Take tables in the bar or dining room, as assigned by management.

• Record drink orders accurately and immediately into the Point of Sale (POS) system.

• Accept guest payment, process credit card charges and make change (if applicable).

• Learn the names of patrons and personally recognize our regulars.

• Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view.

• Respond promptly and courteously to any requests or problems.

• Report any equipment or bar maintenance problems to Manager.

• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times.

• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

• Assist the restocking and replenishment of bar inventory and supplies.

• Maintain a professional appearance and uniform standards.

• Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers.

• Give every guest a sincere thank you and farewell.

Requirements

• Must be age 21 or above.

• Outgoing personality, positive attitude and strong communication skills.

• Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.

• Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails.

• Open to trying new food and drinks.

• Able to confidently make food and beverage pairing recommendations.

• Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money.

• Knowledgeable of computer operations and ordering procedures.

• Knowledgeable of basic sanitation.

• Ability to effectively communicate with co-workers and supervisors.

• Ability to think and communicate clearly in high pressure situations.

• Ability to maintain excellent attendance and punctuality.

EXPERIENCE:
  • High School or GED required
  • Previous bartending, serving and/or customer service experience.

PHYSICAL DEMANDS:

• Be able to work in a standing position for long periods of time (up to 5 hours).

• Be able to reach, bend, stoop and frequently lift up to 40 pounds.