Manager Dispatch Systems
4 weeks ago
Job Summary
Manages the Computer Aided Dispatch System (CADS) which includes but not limited to: Software Development, Application Testing, System Maintenance and Troubleshooting. Also supports PTC Applications and Processes through research, software configuration, testing and configuration changes. Provides 24/7 support coverage for all Dispatch System activities.
Primary Activities and Responsibilities
* Supports all aspects of the CADS Dispatch System including Software, Configuration and Maintenance changes/upgrades.
* Supports loading of configuration and software changes in Production, Training, and Testing environments ensuring all changes have passed all testing protocols prior to installation.
* Build, maintain, and update the System Configuration Tool (SCT) data files for the CADS Dispatch System maintaining alignment with track and signal system field changes.
* Supports testing and implementation of the Global Information Systems (GIS) sub-division files within the CADS Dispatch System.
* Supports the GIS team to ensure proper measurements of existing and new assets are properly aligned within the Dispatch System for PTC applications.
* Use the Train Management and Geo-fence systems to improve Estimated Time of Arrival (ETA) calculations and OS reporting measurements.
* Provide Development, Research, Testing and Troubleshooting support, virtually or in person, for Dispatch Operations Business Partners as needed.
* Manage system access for various transportation applications as well as Foreign Line workers.
* Miscellaneous activities and responsibilities as assigned by the department manager.
Minimum Qualifications
* Associates Degree/2-year Degree
* 2 or more years of experience in Transportation, Logistics, Rail Operations, or Project Management
Equivalent Minimum Qualifications
* High School Diploma/GED
* 5 or more years of experience in Transportation, Logistics, Rail Operations, or Project Management
Knowledge and Skills
* Knowledge of the Computer-Aided Dispatching System (CADS) dispatch application
* Knowledge of signal design as pertains to dispatching
* Railroad industry knowledge
* Advanced problem resolution skills
* Microsoft Office skills
* Written and oral communication skills
* Ability to communicate effectively.
* Ability to provide 24x7 management support
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