Transport Dispatcher

4 weeks ago

Jacksonville, United States TEFCO TRANSPORTATION LLC Full time
Job DescriptionJob DescriptionDescription:

Summary:

Dispatch team members are the point of contact for drivers and clients, coordinating to balance customer needs with drivers' health and safety. We are searching for a dispatcher - logistics coordinator who is committed to professional development and establishing a long-term career. A qualified Dispatcher will have up to 2 year's experience, knowledge of transportation or industry related experience, and excellent customer service skills.


Duties and Responsibilities for a Dispatcher include the following. Other duties may be assigned.

  • Call management (record call information, maintain details of each call, courteously update customers with call information).
  • Use GPS systems to monitor fleet/drivers.
  • Load Planning.
  • Interact with customers/coworkers with a positive attitude.
  • Complete assignments from Dispatch Supervisor in a timely and professional manner.
  • Ability to work unsupervised.
  • Ability to multitask.
  • Ability to communicate (oral and written), with customers, co-workers, and management.
  • Strong problem-solving skills.
  • Ability to maintain a clean and orderly workstation.
  • General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills.
  • General knowledge of internal fleet/equipment.
  • General knowledge of customer's fleet/equipment.

Reasoning Ability:

The Dispatcher must have the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Work Schedule: 7:00am – 5:00pm Monday through Friday


Compensation: Commensurate with experience


Requirements:
  • 2 year's of dispatch experience
  • Transportation dispatch experience and/or customer service-related industry
  • Must pass a drug screen. We are a drug free workplace.



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