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Recovery Support Specialist

5 months ago

Pekin, United States Carle Foundation Hospital Full time

Ensures Patients receive comprehensive services:

* Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff.
* Ability to provide advocacy, education, recovery and wellness support.
* Is knowledgeable and capable of working with patients who present in crisis and therapeutic intervention. Identifying patient need for services and use identified evidence-based approach.
* Is able to engage patients within the living room process.
* Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to discharge planning.
* Assist in creation of recovery planning.

Facilitate discharge planning

* Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
* Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient.
* Patient care is provided in a compassionate, humane, and non-enabling manner.
* Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team.
* Demonstrates Motivational Interviewing skills when working with patients.
* Provide continuum of care/follow up care to patients. Be available after discharge to deliver recovery support, as needed.
* Ability to bridge care with insurance correlated community services.
* Provide follow up instructions, appointments, and coordination for discharge planning.
* Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.
* Ability to identify barriers to transportation and assist with getting patient transportation to appointments.
* Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime - helping the patient navigate stages of change and practical considerations.
* Work with insurance provided transportation programs to ensure transportation.

Provide education/information to patients, families, and other invested parties.

* Is knowledgeable in understanding of addiction, signs of overdose, family dynamic, and administration of naloxone products.
* Ability to educate patient and family in opiate use and administration of naloxone products.
* Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.
* Assist in facilitation of services, based on quality initiatives and documentation in EMR.
* Ensures accurate documentation.
* Collaborates with Care Team to ensure documentation is present to supports warm hand off.
* Documents all Discharge Planning components accurately in EMRAssist with documentation in EMR to support quality initiatives.
* Assist with audits for medical necessity documents as requested.

Provide experience, education and professional services to assist and support individuals in developing and/or maintaining recovery-oriented, wellness-focused lifestyles.