Current jobs related to Front Desk Agent - North Charleston - MCR Hotels

  • Front Desk Agent

    7 days ago

    North Charleston, United States Wingate by Wyndham Charleston Airport Full time

    Front Desk Agent Overview The Front Desk Agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent

    1 month ago

    Charleston, United States Aimbridge Hospitality Full time

    $17 per hour Weekend availability needed. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsib Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    4 weeks ago

    Charleston, United States Marriott Charleston Town Center Full time

    Job DescriptionJob DescriptionAbout the Role:We are seeking a highly motivated and professional Front Desk Agent to join our team at the Marriott Charleston Town Center. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable. You will be the first point of...

  • Front Desk Agent

    3 weeks ago

    Charleston, United States VP Management LLC Full time

    Full Job Description We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    3 weeks ago

    North Adams, United States TOURISTS Full time

    Click here to view the full job posting {target="_blank" rel="noopener noreferrer"} JOB TITLE: Front Desk Agent LOCATION: TOURISTS hotel EMPLOYMENT CLASSIFICATION: Hourly, Non-Exempt, Full-Time and Seasonal Part-time REPORTS DIRECTLY TO: Guest Experience Manager / Front Office Director; Collaborates with: Housekeeping attendants, Maintenance Technicians, F&B...

  • Front Desk Agent

    2 months ago

    Charleston, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Four Points Charleston - Charleston, WV Position Type Full Time Salary Range $13.50 - $13.50 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer:...

  • Front Desk Agent

    3 weeks ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Raines Co. - Your Future is Now Starting at $16.00 per hour Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program,...

  • Front Desk Agent

    3 weeks ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Raines Co. - Your Future is Now Starting at $16.00 per hour Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus...

  • Front Desk Agent

    4 months ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Job DescriptionJob DescriptionRaines Co. - Your Future is NowStarting at $16.00 per hourPosition Summary:  The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an...

  • Front Desk Agent

    1 week ago

    Charleston, United States Meeting Street Inn Full time

    Must possess at valid SC Drivers License! This is a weekend, part-time Front Desk position. SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. The essential hospitality...

  • Front Desk Agent

    17 minutes ago

    Fort Riley North, Kansas, United States IHG Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesCheck guests in and out, handling room assignments and key...

  • Relief Night Auditor/Front Desk Agent

    3 months ago

    Charleston, United States Auro Hotels Full time

    ** Relief Night Auditor/Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** RELIE02108 Showing 1 location **Job Details** **Description** **Job Purpose** The Beautiful Courtyard by Marriott Charleston Waterfront is seeking a dedicated Relief Night Auditor/Front Desk Agent. You must be able to work Friday/Saturday audit shift and...

  • Front Desk Agent

    2 weeks ago

    Charleston, United States BBL Hospitality Full time

    Job DetailsJob Location Four Points Charleston - Charleston, WV Position Type Full Time Salary Range $13.50 - $13.50 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K...

  • Front Desk Supervisor

    2 weeks ago

    Charleston, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisorwith Hilton Grand Vacations is responsible for supervising the Front Desk to ensure efficient and courteous guest check-in and check-out. Responsible for supervising and training a team of ten front desk agents to ensure tha Front Desk, Supervisor, Hotel

  • Front Desk Agent

    2 months ago

    North Charleston, United States Fairfield Inn & Suites Charleston Airport Convention Center Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent Holiday Inn Southridge

    4 months ago

    Charleston, United States VP Management Full time

    Job DescriptionJob DescriptionFull Job DescriptionThe shift we are hiring for is a second and third shift split.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing...

  • Front Desk Agent Holiday Inn Southridge

    3 weeks ago

    Charleston, United States VP Management LLC Full time

    Full Job Description The shift we are hiring for is a second and third shift split. We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates...

  • Front Desk Representative

    1 week ago

    Charleston, West Virginia, United States Meeting Street Inn Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Meeting Street Inn. As a Front Desk Agent, you will be responsible for providing exceptional guest services, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide high-quality...

  • Front Desk Supervisor

    5 days ago

    Charleston, West Virginia, United States Bluegreen Vacations Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Bluegreen Vacations Corporation. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations and ensuring that our guests receive exceptional service.Key Responsibilities:Supervise and train front...

  • Front Desk Representative

    3 weeks ago

    Charleston, West Virginia, United States Cambria Riverview - Charleston Full time

    Job SummaryCambria Riverview - Charleston is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Services: Assist...

Front Desk Agent

4 months ago

North Charleston, United States MCR Hotels Full time
The Front Desk Agent at the Courtyard by Marriott Charleston- North Charleston is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.

ESSENTIAL FUNCTIONS:

  1. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  2. Maintain proper operation of the telephone switchboard.
  3. Answer guest inquiries about hotel service, facilities, and hours of operation.
  4. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  5. Respond to guest requests in a timely and professional manner.
  6. Maintain confidentiality and security of all guests and hotel information.
  7. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
  8. Be aware of all rates, packages, and special promotions.
  9. Be familiar with all in-house groups and high demand/restricted dates.
  10. Take all necessary information when taking room reservations and follow rate quoting scenario.
  11. Be knowledgeable of the front desk computer system.
  12. Log and deliver packages, mail, and messages.
  13. Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  14. Accurately complete the check-in and checkout process.
  15. Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  16. Restocks front desk area and supplies as required or assigned by immediate supervisor.
  17. Ability to follow a checklist.
  18. Perform other duties as assigned.


MINIMUM QUALIFICATIONS:

  1. Must have a positive attitude and willingness to learn.
  2. Demonstrate the ability to multi-task.
  3. Demonstrate the ability to be detail oriented.
  4. Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  5. Must have basic English verbal and written communication skills.
  6. Must work well in stressful, high-pressure situations.
  7. Basic math skills.
  8. Must have the ability to obtain alcohol awareness certification as required by the State.
  9. Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  10. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  11. Must be able to convey information and ideas clearly.
  12. Must have a desire to serve all guests.
  13. Must meet the legal age to serve alcoholic beverages (at select properties).


PREFERRED QUALIFICATIONS:

  1. Experience in a hotel or a related field.
  2. Brand knowledge and experience.


Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Other details
  • Job Family Hotels
  • Pay Type Hourly
  • Min Hiring Rate $15.00
  • Max Hiring Rate $17.00

Apply Now