Sr. Premium Supervisor|Part-time| Greensboro Coliseum Complex

3 weeks ago

Greensboro, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Sr. Premium Supervisor oversees all aspects of a banquet or event, including set-up, food preperation, serving, and cleanup while focusing on detail, quality presentation and customer service.

This role will pay an hourly rate between $22 to $25.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Dec 31, 2024.

Responsibilities
  • Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
  • Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
  • Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
  • Coordinates with other departments to arrange for the delivery of requested services.
  • Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
  • Ensures all functions are set and staff is prepared and organized before required time on BEO
  • Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
  • Ensures proper setting of buffet tables and other food service tables
  • Arranges for and ensures proper sequence of service for each event
  • Supervises clearing and post function cleanup and garbage removal
  • Maintains clean and orderly back areas, pre-function areas and storage areas
  • Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
  • Supervises the handling, storage, and security of all catering service equipment and decor
  • Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
  • Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
  • Work with the Sales Manager to ensure quality and accuracy of set-ups within all catering rooms.

Qualifications
  • Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
  • Previous supervisory experience is required
  • Knowledge of food and beverage operation and preparation is required
  • Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
  • Good verbal and written communication skills.
  • Must have a flexible schedule, be highly motivated and quality driven
  • Detail oriented yet able to excel while multi-tasking
  • Able to accept responsibility and lead by example
  • Excellent communication skills
  • Able to lift 25 LBS

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