Students Accounts Receivable Specialist/Cashier

3 weeks ago

Elizabeth City, United States College of the Albemarle Full time

* Open until filled*

The Student Accounts Receivable Specialist/Cashier is responsible for managing all aspects of collections on accounts receivable, engaging with students to address account concerns, processing payments, and maintaining accurate financial records. The role requires a strong understanding and application of cashiering principles with a community college environment.

The Student Accounts Receivable Specialist/Cashier receives supervision from the Cashiering & Accounts Receivable Supervisor.

* Assume responsibility for cashiering operations in the absence of the Cashiering and Accounts Receivable Supervisor.
* Contact and confer with students regarding payment of their student accounts.
* Provide customer-oriented interaction while working out payment arrangements with students.
* Prepare third-party billing, exemptions and processes reimbursements; enter information in resources; research; post payments, to include wire transfers and reconcile third party billing;
* Review and research A/R balances; correct, reconcile, apply adjustments to student accounts, note account, and place holds on student accounts;
* Assist with preparation and distribution of IRS Form 1098T, monthly statements and past due notices to students and third party agencies. Answer questions regarding information provided on the form 1098T;
* Provide delinquent account information to debt setoff and third-party debt collector and post collection payments to student accounts.
* Process NSF checks or stop payment checks; compose related correspondence;
* Receive and receipt cash items, third-party payments and departmental receipts and reconcile payments to ledgers on a daily basis;
* Ensure strict confidentiality of financial records;
* Assist in all cashiering functions, including daily bank deposits, and processing of daily reports;
* Support the daily cash analysis (DCA) to ensure accuracy and completeness of financial transactions.
* Assist in processing of student refunds in accordance with established policies and procedures.
* Provide customer-service oriented interaction in all telephone and e-mail responses;
* Assist in maintaining and updating Ellucian Datatel Colleague system;
* Participate in regular meetings and attend trainings as necessary;
* Provide assistance to faculty and staff at all campuses;
* Process paper documents utilizing the imaging and electronic document management system;
* Flexibility to work weekends, evenings, and irregular hours as required;
* Flexible lunch hour scheduling.
* Perform miscellaneous job-related duties as assigned.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Required Education and Experience:

* Associate's degree supplemented by course work in accounting
* Two years of increasingly responsible general accounting experience.
* Proficiency in computer skills and knowledge of office equipment.

Knowledge of:

* Proficiency in Datatel modules relevant to the Business Office.

Skills:

* Effective communication skills, both verbal and written.
* Strong customer service and interpersonal skills.

Ability to:

* Handle confidential information with discretion.
* Establish and maintain positive relationships with stakeholders.
* Problem-solving abilities with a focus on effective resolution and interpersonal skills.
* Work comfortably in a high-stress, high-traffic environment.

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