Medical Collections Representative

4 weeks ago

North Richland Hills, United States Empower Physical Therapy Full time

Premier Rehab, and Empower Physical Therapy company, is growing and looking for a Medical Collections Representative for our Admin Team at our North Richland Hills, TX location.

We extend personalized attention to each patient to ensure a higher quality of life after injury and/or surgical procedures. We take GREAT pride in what we do, and we LOVE what we do.

We use our special programs, manual skills, modalities, exercises, home exercise programs & evidence-based principles to provide world class service to our patients.

We are looking for a Medical Collections Representative to assist the Admin Team in posting payments, billing, collections and keeping the healthy flow of the facility with our administrators. 

Essential Job Functions for the Medical Collections Representative:

  • Is a self-starter and projects a positive image of Empower Physical Therapy in all interactions verbal and non-verbal communication.
  • Run various reports to work on pending and aged claims. Metrics apply
  • Claim appeals, corrections and resubmitting, following up in denials.
  • Patient Billing/Collections to include patient questions and refunds.
  • Answering questions from all staff about billing and health insurance questions as appropriate
  • Answers phones and checks messages as needed.
  • Running daily reports to check for claim denials and make corrections and or have staff make corrections to resubmit for payment.
  • Running weekly and monthly reports for OTC and Insurance AR.
  • Posting Insurance AR- Average expected of $5,000.00 per hour of payment posting.
  • Know the essential job responsibilities of all clerical staff and be able to assist them including batch payments, scanning and attaching documents.
  • Assists in front office coverage as needed.
  • Works with RRCM on insurance patterns and communicate this to staff.
  • Assists with other tasks as needed to include cross training in other departments.

Minimum Requirements for the Medical Collections Representative:

  • Education: High School graduate, some college is preferred
  • Experience: 2-5 years experience/ expertise in AR Billing and Collections
  • Skills: On the job training

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