![BCC Engineering LLC](https://media.trabajo.org/img/noimg.jpg)
Client Service Manager
2 months ago
ESSENTIAL FUNCTIONS
- Collaborate with company leadership to develop and execute strategic plans for business development and to build strategic relationships with key clients, agencies, and partners
- Track and report key market information, facilitate internal strategy meetings, and develop formal client strategies and plans; solicit qualified bid and proposal opportunities based on a focused and targeted plan
- Maintain a clear understanding of the financial needs of each division and focus marketing efforts accordingly
- Evaluate the work program of clients and potential new clients to identify opportunities for all divisions of BCC
- Maintain and nurture client relations by scheduling meaningful, friendly touch points that have a clear purpose, occur with an appropriate frequency, and comply with applicable ethical guidelines; track and report client visitations as appropriate
- Assume a senior leadership role to assist Division Managers in qualification, proposal, and presentation activities; motivate and train others in major project pursuit
- Represent BCC Engineering, LLC. as a brand ambassador to external entities including clients, agency officials, and the public
- Lead Monday marketing meetings; present new opportunities and discuss pursuit strategies
- Initiate and maintain extensive contacts with key engineers and officials of other organizations and government entities; develop teaming strategies to maximize probability of success and to develop reciprocal relationships with other firms
- Promote business development activities throughout the company, underscoring the importance of accurate CRM tracking, Project Fact Sheets, and resume updates
- Assist in the tracking and forecast of current and future business to establish and meet budget, revenue, profitability, and backlog goals
- Assist in preparation of fee proposals and negotiations with clients; negotiate and review contracts on behalf of the firm as necessary
- Participate ethically in client entertainment activities, as required
- Other marketing duties include providing timely resume updates, project write-ups, proposal support, creating social media content, and participating in marketing initiatives as required
- In conjunction with Controller and leadership, conduct financial and contract review of prospective projects and regional business activities to ensure adherence to financial and risk objectives of the business including production reporting and analysis
COMPETENCIES
- Able to understand and communicate technical requirements at a high level as well as manage the customer experience to ensure successful delivery of projects
- Significant understanding of the political innerworkings of the client as well as agencies' policies.
- Capable of adjusting behaviors when interacting with others; exhibits positive influencing abilities to persuade and create buy-in
- Superior communication skills with an ability to communicate with non-technical staff and partners, as well as the ability to adequately communicate technical concepts to others and build meaningful and lasting relationships
- Demonstrated business acumen
- Attentive to other's views and concerns; is patient and takes personal action to improve situations
- Recognizes personal strengths and weaknesses and is mindful of personal impact on others and the organization
- Demonstrated ability to meet client's needs and maintain client satisfaction
#LI-Hybrid
Requirements
EDUCATION AND EXPERIENCE
- Bachelor's degree in a related field
- Required experience with FDOT Districts 1 and 7
- 15 years' experience performing and/or selling offered services
- Possess significant knowledge of, and a well-established network, in the industry
- Significant understanding of engineering, construction management and related services and a substantial knowledge of associated negotiations and contracts
- Ultimately possess extensive knowledge of the company's strategy, philosophy, and policies
- Demonstrated success in business development and client service
PREFERRED EDUCATION AND EXPERIENCE
- Master's degree in Civil, Transportation Engineering, Urban/Transportation Planning
- Florida PE License, or ability to obtain within 6 months
- Active participation in relevant Engineering Societies
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
BCC Engineering and its affiliated companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We have other current jobs related to this field that you can find below
-
Client Service Account Manager
4 weeks ago
Tampa, Florida, United States JPMorganChase Full timeJob Description As a Client Service Manager in the Advocacy Control & Execution team, you will be accountable for supporting the effective execution of the firmwide operational risk and control framework across the Payments Client Service business in Latin America. Specifically, you will provide support to the Payments Client Service teams on matters related...
-
Manager, Client Advisory Services
2 months ago
Tampa, United States Wertz York Capital Management Full timeJob DescriptionJob DescriptionWho we are and why you should join us….Water Walker Investments is a local investment advisor located in Tampa, Florida. The firm specializes in cash management services, fixed income portfolio advisory/management and treasury management consulting for governmental clients statewide. This growth-oriented organization is...
-
Client Service Specialist
4 weeks ago
Tampa, United States Calamos Asset Management Full timeSummary: The Calamos Wealth Management (CWM) Client Service Specialist is responsible for providing front-line service to high net worth clients and acts as a liaison to the Wealth Management Wealth Advisor team. The CWM Client Associate assists with account administration and provides support for the day-to-day processing of Investment Accounts. This...
-
Client Services Associate
4 weeks ago
Tampa, United States LHH Full timeLHH has partnered with a growing Wealth Management Firm in Tampa, FL looking for a Junior Client Service Associate to join their team! This is a direct hire opportunity with a salary range of $60-70K per year (plus bonus).Summary of ExpectationsThe Client Service Associate provides primary support to the Wealth Management Group and must possess excellent...
-
Client Services Associate
4 weeks ago
Tampa, United States LHH Full timeLHH has partnered with a growing Wealth Management Firm in Tampa, FL looking for a Junior Client Service Associate to join their team! This is a direct hire opportunity with a salary range of $60-70K per year (plus bonus).Summary of ExpectationsThe Client Service Associate provides primary support to the Wealth Management Group and must possess excellent...
-
Client Service Associate
2 months ago
Tampa, United States Sequoia Financial Group Full timeSequoia Financial Group is a growing Registered Investment Advisor (RIA), headquartered in Northeast Ohio, offering financial planning and wealth management services. At Sequoia, we exist with a singular purpose: to enrich lives. Our values define how we behave and guide us through the pursuit of our purpose to enrich lives. At Sequoia, our core values are: ...
-
Client Services
2 months ago
Tampa, United States Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Client Service Associate
2 weeks ago
Tampa, United States Cary Street Partners Full timeClient Service AssociateSummary of ExpectationsThe Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all...
-
Client Service Associate
2 months ago
Tampa, United States Cary Street Partners Full timeClient Service AssociateSummary of ExpectationsThe Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all...
-
Client Service Associate
2 months ago
Tampa, United States Cary Street Partners Full timeClient Service AssociateSummary of ExpectationsThe Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all...
-
Client Services
2 months ago
Tampa, United States Sedgwick Claims Management Services Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support...
-
Client Service Representative
3 weeks ago
Tampa, United States Banfield Full timeClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and...
-
Client service consultant
3 weeks ago
Tampa, United States Axelon Full timeJob Description: Max payrate 28/hr Candidates must be commutable to Tampa, FL. 2 days in office, 3 days working from home - Will likely be Tuesday Wednesday in-office. Training: 4-6 weeks of training. Same hybrid schedule. Experience: 1-2 Years of experience as business liaison (relationship management for example.) - Must be proficient in Excel -...
-
Client service consultant
2 weeks ago
Tampa, United States Axelon Full timeJob Description: Max payrate 28/hr Candidates must be commutable to Tampa, FL. 2 days in office, 3 days working from home - Will likely be Tuesday Wednesday in-office. Training: 4-6 weeks of training. Same hybrid schedule. Experience: 1-2 Years of experience as business liaison (relationship management for example.) - Must be proficient in Excel -...
-
Commercial Lines Client Service Manager | Hybrid
2 months ago
Tampa, United States APR Full timeJob DescriptionJob DescriptionJob Title: Commercial Lines Account ManagerDepartment: Commercial Lines InsuranceReports to: Commercial Lines Department ManagerJob Type: Full-TimeLocation: Tampa FL | HybridJob Overview:The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts....
-
Client Services Associate
2 months ago
Tampa, United States RH-USA Inc Full timeJob Description RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home...
-
Client Service Account Manager
4 weeks ago
Tampa, United States JPMorganChase Full timeJob Description As a Client Service Manager in the Advocacy Control & Execution team, you will be accountable for supporting the effective execution of the firmwide operational risk and control framework across the Payments Client Service business in Latin America. Specifically, you will provide support to the Payments Client Service teams on matters related...
-
Client Management Specialist
1 month ago
Tampa, United States Hire Score LLC Full timeFulltime perm hire position with the flexibility to work hybrid in office and remote!Work for the largest independent global manufacturing and supply chain company in the U.S., offering services that encompass display, packaging design, engineering, marketing communications and production as well as warehousing, assembly and third-party logistics.What will I...
-
Client Management Specialist
1 month ago
Tampa, United States Hire Score LLC Full timeFulltime perm hire position with the flexibility to work hybrid in office and remote!Work for the largest independent global manufacturing and supply chain company in the U.S., offering services that encompass display, packaging design, engineering, marketing communications and production as well as warehousing, assembly and third-party logistics.What will I...
-
Client Service Trade Analyst
6 days ago
Tampa, Florida, United States JPMorganChase Full timeJob Description The Payments Solution Center Core Trade Team provides support to internal and external clients on their Trade related transactions through phone calls and emails. The team services clients (companies) on various products including Letter of Credit, Documentary Collections and Stand-by Letter of Credit. As a Client Service Analyst, you will...