Seasonal Membership Experience Coordinator

1 week ago


Oklahoma City, United States AEG Full time
As the Seasonal Membership Experience Coordinator, you will be providing service to season ticket members for the Oklahoma City Comets. In this role, you will create treasured memories for guests by anticipating and surpassing the needs of your assigned account holders. The service you provide and relationships you develop will be paramount in gaining referrals for new accounts and in ensuring our members renew each year. Your attention to detail, organizational skills, ability to prioritize, and think creatively will assist in handling season ticket members in a fast-paced environment. This is a perfect position for someone who loves developing relationships, creating unique events, driving revenue through relationship sales, and creating memorable fan experiences. In this role you will also help managing suite catering orders. This role will report to our Membership Experience Manager.

Duties/Responsibilities:Develop relationships with season ticket members and be their main point of contact.
  • Interacts with customers via telephone, email, or in-person to provide support and information on an assigned product or service.
  • Implementing and executing a touch point plan designed for the membership experience team.
  • Assist with renewal process for members and aid in upsell opportunities by sharing new offerings and exclusive areas they will want to be a part of.
  • Achieve a personal sales goal through relationship building, upselling, cross-selling, & referrals.
  • Assist members with any service-related needs, ticket exchanges, additional tickets, etc.
  • Assist with planning and coordinating membership events such as pre-season parties, batting practices, holiday events, movie nights, networking events, watch parties, trips, etc.
  • Communicate membership information, updates and reminders to all members.
  • Reach out to accounts that rent suites to handle their catering needs for Comets games.

Required Skills/Abilities:
  • Customer service experience required
  • Excellent interpersonal, communication, and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Job Questions:
  1. Do you have previous sales experience? If so, please describe.
  2. Please describe your previous customer service experience.


  • Oklahoma City, Oklahoma, United States AEG Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Seasonal Membership Experience Coordinator to join our team at AEG. As a key member of our membership experience team, you will be responsible for providing exceptional service to our season ticket members.About the RoleIn this role, you will be the main point of contact for assigned...


  • Clara City, Minnesota, United States Sid Jacobson JCC Full time

    Job TitleSales Membership AssociateCompany OverviewThe Sid Jacobson JCC is a vibrant community hub that offers a wide range of programs and services to promote physical, emotional, and social well-being.Salary$45,000 - $50,000 yearly salaryJob DescriptionKey Responsibilities:Provide exceptional customer service to members, prospective members, and...


  • Oklahoma City, United States Lifetime Fitness - Life Time, Inc. Full time

    The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in a culture which delivers excellence in the guest experience, service Leader, Concierge, Membership, Leadership, Microsoft, General Manager, Instructor, Business Services


  • Commerce City, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Job Title: Membership Services Executive, Colorado RapidsDepartment: Soccer Season Tickets SalesBusiness Unit: KSELocation: Commerce City, COReports To: Manager, Membership ServicesEmployment...


  • Oklahoma City, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Oklahoma City Thunder is highly active in the inclusion and employee experience space, and we are looking for a support person to help us carry out activations that make the Thunder a...

  • Membership Sales

    2 weeks ago


    Jersey City, New Jersey, United States DivaDance Company Full time

    We are seeking a confident individual to join our team as a Membership Sales & Client Experience Representative. This role involves connecting with clients to hear about their experience and present ways our membership options may fit them best.Responsibilities:Connect with clients at our classes to learn more about their reasons for comingPresent membership...


  • Cooper City, United States Retro Fitness Full time

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integRity,...


  • Cooper City, United States Retro Fitness Full time

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.  Live by the RETRO values – integRity,...


  • Park City, Utah, United States Marriott Vacations Worldwide Full time

    Compensation: $20.80 hourlyMaking vacation dreams come true for travelers around the world is a reality at Marriott Vacations Worldwide (MVW). We're a supportive, friendly, and beautiful work environment that's perfect for those who love making meaningful moments with others.About the Role:We're looking for a Recreation Attendant to assist in providing...


  • Oklahoma City, Oklahoma, United States AMF Full time

    Are you a people person who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer experiences?About the RoleWe are seeking experienced Event Experience Coordinators to join our team at AMF. As an Event Experience Coordinator, you will play a key role in ensuring that every guest has an unforgettable experience at our...


  • Missouri City, United States Alphalete Athletics LLC Full time

    Membership Sales Manager Job Description As of 12/4/2024SummaryResponsible for overseeing and driving the sales efforts for gym memberships. This role involves managing the sales team, developing strategies to acquire new members, ensuring member retention, and achieving revenue targets.Exemption StatusExemptJob StatusFull-time, 40 hours a week, or more as...


  • Oklahoma City, Oklahoma, United States Ulta Beauty Full time

    Career OpportunityAbout UsWe are Ulta Beauty, a leader in the beauty industry, offering a wide range of products and services to our guests. Our company values innovation, inclusivity, and exceptional service.Job DescriptionWe are seeking a Guest Experience Coordinator who can lead our cash wrap team and deliver exceptional customer service.This role...


  • Salt Lake City, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewThe Membership Assistant plays a vital role in supporting the operations of the membership team by managing administrative tasks, data entry, reservations, and member interactions....


  • Park City, Montana, United States POWDR Full time

    Company Overview:Powder and Park City are just a stone's throw away at Woodward Park City. Our year-round action sports facility offers world-class experiences in a fun, dynamic environment. About the Job:We're seeking an exceptional Guest Experience Coordinator to join our team!Job Description:As a Guest Experience Coordinator, you'll be responsible for...


  • Salt Lake City, United States Oakview Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Membership Director

    7 days ago


    Culver City, California, United States Gold's Gym - SoCal Full time

    Membership Director OpportunityA great day at work never felt so rewarding. As part of the largest co-ed gym chain in the world, Gold's Gym is seeking talented individuals to take us to a new level.We are looking for a Membership Director who will be responsible for managing membership sales generation for their facility. This role requires strong leadership...


  • New City, United States UFC Gym Full time

    The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gy Specialist, Sales, Manager, Customer Service, Customer, Management, Instructor, Healthcare

  • Membership Manager

    7 days ago


    Salt Lake City, United States Hogle Zoological Society Full time

    POSITION SUMMARYThe Membership Manager is responsible for focusing on all aspects of the members' experience. This includes providing exceptional customer service for potential and renewing Zoo members and guests, planning member-related events, and develop/facilitate staff training as to maximize the profitability of the program, and data entry functions...


  • Oklahoma City, United States Intuit Full time

    OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.You will be working toward advancing our goal of Powering Prosperity Around the...


  • Oklahoma City, Oklahoma, United States Aramark Full time

    Job Title: National Center Guest Experience CoordinatorAramark is seeking a highly organized and detail-oriented Guest Experience Coordinator to join our team at the National Center for Employee Development.Job Summary:We are looking for a professional who can coordinate guest experiences, provide world-class service, and ensure seamless operations. The...