Event Concierge

3 weeks ago


Washington, United States Omni Hotels Full time

Location

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo.

Job Description

The Event Concierge serves as the liaison between the Catering / Convention team, all operational departments with onsite meeting contact. This position is highly visible and the central point of contact for addressing needs and requests for in house groups and contacts.

Responsibilities

* Maintain continuous contact with the in-house Client, Convention Services Managers, Floor Managers, and Banquet Managers on duty to ensure all items on daily agendas and on banquet event orders are on time and executed as specified.
* Champion guest service and daily interaction with the in-house Client to ensure quality service delivery on all events.
* Resolve problems arising with in-house clients while maintaining good guest relations and demonstrating hospitality through the corrective action taken.
* Interact with Event Services Floor Team while executing in-house events.
* Provide administrative support to Event Services Floor Team when needed.
* Assist other Convention Services staff members whenever assistance may be needed.
* Assume and carry out special projects delegated by the Director of Convention Services as they relate to the event space or in-house activity.
* Identify ways of improving the efficiency and effectiveness of our service to in-house clients.
* Be courteous and respectful towards other associates and all hotel departments, demonstrate enthusiasm, and be a team player.
* Possess knowledge of hotel layout, event room names, capacities, and set-ups.
* Maintain a complete and thorough knowledge of the hotel, hours of operation, menu content, in-house promotions, location of facilities, room layout, features, events in the hotel, and points of interest in the surrounding area.
* Assist Convention Services Administrative Assistant as needed.
* Other duties as assigned by the Director of Convention Services

Qualifications

* Previous hotel and / or Event experience preferred.
* Requires excellent communication skills, both verbal and written.
* Must be able to work comfortably in a fast-paced environment.
* Knowledge of Microsoft Office a plus.
* Ability to maintain a flexible schedule to include working weekends when needed


  • Event Concierge

    3 weeks ago


    Washington, United States Omni Hotels & Resorts Full time

    The Event Concierge serves as the liaison between the Catering / Convention team, all operational departments with onsite meeting contact. This position is highly visible and the central point of contact for addressing needs and requests for in house Concierge, Banquet Manager, Event, Hotel

  • Event Concierge

    3 weeks ago


    Washington, United States Omni Hotels Full time

    Location: Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by...

  • Event Concierge

    3 weeks ago


    Washington, United States Omni Hotels & resorts Full time

    Shoreham Hotel  Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.Associates can enjoy and be rewarded by several career...

  • Events Concierge

    5 days ago


    Washington, United States Marriott International Full time

    Job Number 24071161 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make...

  • Events Concierge

    4 days ago


    Washington, United States Marriott International Inc Full time

    Job Number 24071161Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and...

  • Events Concierge

    5 days ago


    Washington, United States Marriott Full time

    **Job Number** 24071161 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Washington D.C., 1150 22nd Street NW, Washington, District of Columbia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Meet group coordinator/host(ess) prior...

  • Concierge

    4 days ago


    Washington, United States Westminster Management Full time

    Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our...


  • Washington, Washington, D.C., United States Boston Consulting Group Full time

    WHAT YOU'LL DOWe are looking for a dynamic and driven, team-centric individual who thrives in a fast-paced and challenging environment. The WAS Concierge Senior Specialist position is a highly visible role, serving as the first point of contact for all clients and visitors to BCG's WAS office. As a key member of our guest services team, this role is...


  • Washington, D.C., United States Boston Consulting Group Full time

    WHAT YOU'LL DOWe are looking for a dynamic and driven, team-centric individual who thrives in a fast-paced and challenging environment. The WAS Concierge Senior Specialist position is a highly visible role, serving as the first point of contact for all clients and visitors to BCG’s WAS office. As a key member of our guest services team, this role is...

  • Concierge

    4 days ago


    Washington, United States Lincoln Property Company, Inc. Full time

    Overview If you love making people feel at home, you'll love working at Willow Bridge Property Company. Whether you're just starting your career or joining later in your journey, we're eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln...

  • Events Concierge>

    2 days ago


    Washington, United States Marriott Full time

    Marriott Hotels - 1150 22nd Street NW [Guest Service / Front Desk / Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an...

  • Community Concierge

    4 days ago


    Washington, United States The Gathering Spot Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities....


  • Washington, United States ABC Services of Maryland Full time

    Job Overview: We are seeking a reliable and organized Concierge/Front Desk Floater to join our team. As a Floater, you will be required to cover multiple locations in the DC/Northern VA/Bethesda area. As a concierge, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This...


  • Washington, United States InterContinental Hotels Group Full time

    We want to make our guests' experiences truly memorable from the very first moment they set foot in one of our hotels. To set the right tone, we're looking for a Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Building guest...


  • Fort Washington, United States Life Time Full time

    **Position Summary** As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your...


  • Washington, United States The John F. Kennedy Center Full time

    The Kennedy Center continuously accepts new applications for the VIP Lounge Concierge Attendant (Part-Time) position. Applicants will be considered as new positions/shifts become available. About The Kennedy Center "I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle...


  • Washington, United States ABC Services of Maryland Full time

    Job Overview: We are seeking a reliable and organized Concierge/Front Desk Floater to join our team. As a Floater, you will be required to cover multiple locations in the DC/Northern VA/Bethesdsa area. As a conciereg, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This...

  • Concierge

    4 days ago


    Washington, United States EOS Hospitality Full time

    Scope of work Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property...


  • Washington, United States ADIENTONE Full time

    Specific Duties & Responsibilities Key Accountabilities Event Setup 40% - Event set up. - Lock and unlock rooms. - Set up includes setting up tables, putting out linens, putting out chairs, moving walls, etc. - Communicate any event-related cleaning needs to janitorial staff. - General basic maintenance of facilities, including, but not limited to, simple...

  • Floater Concierge

    4 weeks ago


    Washington, United States Epic Consolidated Services Full time

    Job Summary: We are Epic Consolidated Services, and we have been successfully operating since 2012. We are currently seeking customer-focused individuals to join our team at our client’s properties in the DMV area. - Serving as the primary point of contact for residents, guests, and prospective residents, providing a warm and welcoming experience. -...