Front Desk Membership Concierge

4 weeks ago


Fort Washington, United States Life Time Full time

**Position Summary**

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

**Responsibilities**:

- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Pay: $16.00 - $19.00 per hour

**Benefits**:

- Flexible schedule

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday

Work Location: In person



  • Washington, United States Compass Concierge Services Full time

    Job DescriptionJob DescriptionCompass Concierge is now looking for On-Call Concierge to work full-time hours! Our ideal candidate must be dependable, customer service oriented, have open availability to work a flexible work schedule at various locations and have reliable transportation.Responsibilities For Concierge include (but not limited to) :Answer phone...


  • Washington, United States Compass Concierge Services Full time

    Job DescriptionJob DescriptionCompass Concierge is now looking for On-Call Concierge to work full-time hours! Our ideal candidate must be dependable, customer service oriented, have open availability to work a flexible work schedule at various locations and have reliable transportation.Responsibilities For Concierge include (but not limited to) :Answer phone...


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Washington, United States Compass Concierge Services Full time

    Job DescriptionJob DescriptionA great job opportunity with Compass Concierge awaits you! We are now hiring full-time Concierge to act as the first point of contact between the apartment residents and the property management teams. We are looking to fill several openings and have both daytime and overnight,12-hour shifts available.Duties and Responsibilities...


  • Washington, United States Compass Concierge Services Full time

    Job DescriptionJob DescriptionA great job opportunity with Compass Concierge awaits you! We are now hiring full-time Concierge to act as the first point of contact between the apartment residents and the property management teams. We are looking to fill several openings and have both daytime and overnight,12-hour shifts available.Duties and Responsibilities...

  • Front Desk Concierge

    2 months ago


    Fort Pierce, United States MORNING STAR MANAGEMENT LLC Full time

    Job DescriptionJob DescriptionCustomer Service Oriented People, looking for full and part time work. Candidates should be people oriented, have good communication skills, able to adapt and work in a changing environment. Strong customer service skills are needed as well ability to be handle salesCompany DescriptionThis position is from a front desk...


  • Washington, United States ABC Services of Maryland Full time

    Job Overview: We are seeking a reliable and organized Concierge/Front Desk Floater to join our team. As a Floater, you will be required to cover multiple locations in the DC/Northern VA/Bethesda area. As a concierge, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This...


  • Washington, United States Compass Concierge Services Full time

    **OUR MISSION**: **To Be a Guiding Force in Hospitality to All that We Serve with Compassion & Dedicated Performance for a Higher Purpose.** **Job Overview**: The Full **Responsibilities**: - Completing front desk logs, - Keeping organized, package rooms, submitting amenity reservations and freight elevators - Greet residents and visitors warmly and make...

  • Concierge Manager

    3 weeks ago


    Washington, United States Capitol Concierge Full time

    **Essential Functions**:(Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.) - Oversee team of multiple concierges whether full-time, part-time, temporary or on-call. - Coach, Mentor to ensure that all team members are providing excellent customer service and are effectively and efficiently...

  • Front Desk Agent

    1 week ago


    Washington, United States Club Quarters Full time

    Club Quarters Application - US FRONT DESK AGENT Front Desk / Guest Experience Manager 40 hours per week including holidays and weekends Must be able to work all shifts (AM, MID PM) including night Audit rotations **Specific Duties**: Provides optimal guest satisfaction by offering professional and efficient service through guest interaction. Responsible...


  • Washington, United States ABC Services of Maryland Full time

    Job Overview: We are seeking a reliable and organized Concierge/Front Desk Floater to join our team. As a Floater, you will be required to cover multiple locations in the DC/Northern VA/Bethesdsa area. As a conciereg, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This...

  • Mansion

    11 hours ago


    Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and contributions...


  • Washington, United States A-Class Concierge Services LLC Full time

    We are looking for warm, approachable and customer services oriented personalities to join our awesome team of front desk attendants; **Responsibilities**: - Greet guests and visitors warmly and make them feel welcome and attended - Handle customer inquiries and complaints while following escalation processes where necessary - Document and update...

  • Front Desk Agent>

    2 months ago


    Washington, United States Fairmont Hotel Full time

    Fairmont Hotel - JobID: REF11579H [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow department policies, procedures and service standards; Personally greet...

  • Front Desk Agent>

    16 hours ago


    Washington, United States Fairmont Hotel Full time

    Fairmont Hotel - JobID: REF11579H [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow department policies, procedures and service standards; Personally greet...


  • Washington, United States The Jefferson Hotel, Washington DC Full time

    The Jefferson, Washington DC is seeking a Front Desk Agent to join the team at our award-winning hotel. The Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Forbes _Travel + Leisure M_agazine. Job Summary: Front Desk Agent is responsible for providing a warm and welcoming experience for...

  • Front Desk Supervisor

    2 weeks ago


    Washington, United States The Jefferson, Washington DC Full time

    The Jefferson in Washington D.C. is currently recruiting for a Front Desk Supervisor to join our highly acclaimed and award winning hotel. The Jefferson, Washington D.C. has been named one of the top hotels in Washington, D.C. This is an exciting opportunity for someone who is interested in growing within a hospitality setting that finds delight in the...

  • Front Desk Agent

    1 month ago


    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk


  • Washington, United States The Darcy Full time

    Job DescriptionPosition Title: Assistant Front Desk ManagerShift: FlexibleDay(s) Required: FlexibleMinimum Requirements: A minimum of three years in a supervisory role in a large hotel/resort A minimum of five years experience in guest services (front desk, concierge, PBX, bell, valet) Able to problem solve effectively Able to interact with team members and...