Leader, Service Delivery Management

3 weeks ago


Morrisville, United States Insight Global Full time
As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team that is responsible for Customer order orchestration processing through all lifecycle stages across Company's business models. You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams and delivering quality business outcomes.

Oversee multiple areas within the Order Management Business Function, owning the end-to-end strategy and delivery of capabilities.

You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.

Lead, motivate and drive team to reach the established organization and capability goals.

Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

Stay on top of investments, capacity and project schedules.

Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.

Lead a geographically distributed team of software engineers and analysts.

Required Skills & Experience

Must have interest in AI or Artificial Intelligence, Cloud and Data Center, Service Provider, Software Development

Can sit in Raleigh, NC, Austin, TX, or Atlanta, Georgia

Bachelor's or master's degree in computer science or engineering, or related technical field

A minimum of 15 years of progressive work experience in engineering or related discipline

At least 6 years of experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.

5+ years of people management experience

Proficiency in Agile Principles and practices.

Advanced SQL knowledge for data analysis and auditing.

Strong verbal and written communication skills, with the ability to present complex technical information clearly and concisely.

Hands on experience with Oracle ERP, Particularly in Order Management and Supply Chain modules. Knowledge of other ERP modules is a plus.

Experience in supporting Customer Operations and Period Close Processes

Expertise in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.

Expertise in Developing applications using Databases like Oracle, MongoDB

Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.

Experience in managing large-scale platforms and/or infrastructure.

Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

  • Morrisville, United States 10X Recruiting Partners Full time

    Job DescriptionJob DescriptionTitle: Customer Service ManagerDepartment: Customer ServiceReports to: Chief Operations OfficerPosition Summary:The Manager of Customer Service is a consumer-facing, retail-oriented leader that is responsible for the complete satisfaction of our customers. The ideal individual will drive business results through the...

  • Delivery Driver

    2 weeks ago


    Morrisville, United States Heritage Design + Supply Full time

    Job DescriptionJob DescriptionNorth State Stone is seeking a reliable and skilled Delivery Driver to join our team and handle the delivery of stone packages to our valued customers. As a Delivery Driver, you will play a crucial role in ensuring the timely and safe transportation of stone packages to various locations.Position SummaryThe North State Stone...

  • shift leader>

    1 week ago


    Morrisville, United States Einstein Bros Bagels Full time

    Einstein Bros. Bagels - 1615 Big Oak Rd [Shift Manager] As a Shift Leader at Einstein Bros. Bagels, you'll: Work directly with the General Managers; Train and lead the Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and superior guest experience...Hiring Immediately >>

  • Service Manager

    2 weeks ago


    Morrisville, United States Suburban Propane Gas Corporation Full time

    Maintain quality, compliance and control of the service-related inventory. Manage the vehicle fleet which includes coordinating vehicle preventative maintenance, repairs, scheduling and licensing. Design and ensure execution of service processes and Service Manager, Manager, Retail

  • Service Manager

    4 weeks ago


    Morrisville, United States Suburban Propane Gas Corporation Full time

    Maintain quality, compliance and control of the service-related inventory. Manage the vehicle fleet which includes coordinating vehicle preventative maintenance, repairs, scheduling and licensing. Design and ensure execution of service processes and Service Manager, Manager, Retail


  • Morrisville, United States Align Technology Full time

    About this opportunity We are looking for an Associate Project Manager in our Raleigh, NC, location to support and lead projects for the Americas region. You will work with all areas and levels of the company to ensure that all project requirements are on track. Responsibilities include submitting project deliverables, preparing status reports, and...


  • Morrisville, United States Select Source International Full time

    Job DescriptionJob DescriptionCustomer Service06 to 12 MonthsMorrisville, NC Duties to include:a. Customers’ Orders into SAP B1b. Customer Order from SAP into S4c. Track Order Shipped Statusd. Close out Order Delivery in S4e. Create Notes in SAP B1f. Send to Carol to create Customer Invoiceg. Send Invoice to customersh. Pricing and Delivery Requestsi....


  • Morrisville, United States Aamco Transmissions Full time

    A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: * Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete...


  • Morrisville, United States IT People Corporation, Inc. Full time

    Business Development Manager Business Development Manager, who will be responsible for developing and generating new business major accounts in the IT / Technology staffing industry. Strong experience in calling/dealing with clients Procurement, MSP leaders and C-level executives. The primary goal is to increase total sales and gross profit through focused...

  • Shift Leader>

    3 weeks ago


    Morrisville, United States Penn Station Full time

    [Restaurant Supervisor / Shift Manager] - 1013 Market Center Drive - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Clean and maintain the restaurant; Use the Point of Sale to place and cash...

  • VP, Oncology

    1 day ago


    Morrisville, United States Caidya Full time

    Job Title: Vice President, Head of Oncology and Hematology - CRO Services Job Overview: The Vice President, Head of Oncology and Hematology, plays a pivotal role in leading and shaping the strategic direction and operational excellence of the company's clinical trials within the oncology and hematology sectors. This includes spearheading initiatives that...


  • Morrisville, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob DescriptionA Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.Position Responsibilities:Perform a high volume of warm calls to potential customers (must have excellent phone sales and...


  • Morrisville, United States Taco Bell Full time

    Job Title: Operations Services CoordinatorJob Summary: Seeking a detail-oriented Operations Services Coordinator to provide essential support to our development and operations team. The ideal candidate will be adept at managing multiple tasks with a focus on supporting the team through pipeline reporting, coordinating communication and marketing efforts, and...

  • General Manager

    1 day ago


    Morrisville, United States Domino's Pizza Full time

    Company Description Job Description Job Duties * Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly * When closing, responsible for end of the night bank deposits * When closing, responsible for doing a nightly product inventory count * When opening, ensure the store is set up properly and ready to receive orders...

  • Restaurant Manager

    2 days ago


    Morrisville, United States Grove Bay Hospitality Group Full time

    Benefits: * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training & development * Tuition assistance * Vision insurance Our restaurant inside RDU airport is seeking an experienced and dynamic Restaurant Manager to oversee daily operations and ensure the...


  • Morrisville, United States Taco Bell Full time

    Job Title: Operations Services Coordinator Job Summary: Seeking a detail-oriented Operations Services Coordinator to provide essential support to our development and operations team. The ideal candidate will be adept at managing multiple tasks with a focus on supporting the team through pipeline reporting, coordinating communication and marketing efforts,...

  • Program Manager

    1 week ago


    Morrisville, United States Green Mountain Support Services Full time

    Job DescriptionJob DescriptionSalary: $52-55KThe Program Manager is an accomplished leader who provides effective supervision to a team of service coordinators, and who plays a vital role in ensuring that the services we provide are high-quality and effective in meeting people’s needs.  The program manager provides support and guidance, monitors services...

  • Restaurant Manager

    1 day ago


    Morrisville, United States Grove Bay Hospitality Group Full time

    Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Our restaurant inside RDU airport is seeking an experienced and dynamic Restaurant Manager to oversee daily...

  • Restaurant Manager

    4 days ago


    Morrisville, United States Grove Bay Hospitality Group Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentTuition assistanceVision insurance Our restaurant inside RDU airport is seeking an experienced and dynamic Restaurant Manager to oversee daily operations and ensure the delivery...


  • Morrisville, United States Clinipace Full time

    Job Title: Vice President, Rare Disease and Pediatrics Job Location: United Stated - Remote Job Overview: The Vice President, Rare Disease and Pediatrics is responsible for leading and supporting client relationship(s) and contributes to the strategic and growth initiatives for the Rare Disease and Pediatrics business unit. Facilitates growth by working...