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General Manager
4 months ago
Company Description
Job Description
Job Duties
* Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
* When closing, responsible for end of the night bank deposits
* When closing, responsible for doing a nightly product inventory count
* When opening, ensure the store is set up properly and ready to receive orders upon time of open
Foster and project a sense of urgency with each and every order
* Ensure the store is running according to Dominos Operation Evaluation Review standards
* Oversee total store operations
* Communicate with other managers and staff regarding any aspect that impacts business operations
* Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
* Actively training the GMIT on all aspects of store operations
* Maintain staffing levels that mirror the needs of business at any point of the day
* Creating and maintaining an employee schedule based upon labor needs
* Collect money and signed credit card receipts from delivery drivers at the end of their shift
* Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
* Ensure vehicle used for delivery pass inspection, both mechanically and visually
* Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time
* Ability to read and understand P&L ledger
* Uphold Domino's standards of grooming, uniform, and appearance
* Promote pizza products, specials, and promotions
* Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
* Provide quality customer service to internal and external customers both over the phone and in person
* Ability to speak and write clearly and comprehension of using a computer based order entry system
* Contribute to and promote an atmosphere of teamwork, energy, and fun
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.