Receptionist
2 weeks ago
Essential Job Duties include, but are not limited to:
- Greets and assists staff members, visitors, and residents
- Answers multi-line telephone system and routes phone calls appropriately
- Immediate forwarding of all calls to the on-duty RN/LVN from any doctor/nurse/hospital; and forward calls to management/staff as appropriate
- Retrieves and forwards voicemail messages from general mailbox for staff; recording messages & announcements as needed/instructed
- Assists Nurse Manager with scheduling of resident appointments, and maintaining appointments on computer & transcribing to dry-erase board
- Receive and distribute all mail and packages (in care of counselors as appropriate)
- Keep all sign-in sheet logs filled and organized; support in any other procedures at front desk (e.g. check temperature, symptom checks durig COVID 19 SIP)
- Inventory & maintaining/filling of all office supplies and janitorial supplies; Inventory & checking out of medical/CNA supplies, as requested/needed
- Print out forms, documents, and face sheets as requested/neededsupport overall front office administrative needs
- Manage cab vouchers and calling for cabs as requested/needed
- Assist with tidiness of reception & waiting areas, and organize magazines and newspapers
- Operate and maintain the copy machine, and assist staff with photocopying and faxing
- Organize files, and accurately file documents, and mailboxes, work areas
- Other duties as assigned
Minimum Required Qualifications:
- Education: At least a High School diploma or GED equivalent
- At least 1 year of administrative, reception &/or clerical experience in an office setting
- Demonstrated knowledge, skills, and experience working with current office methods & procedures, and business communications in English
- Fulfillment of TB Test, fingerprinting, First Aid, CPR, and any other mandatory State/Federal requirements upon hire
Other Preferred Qualifications:
- Ability to work independently and establish priorities, ability to prioritize workflow within set of protocols and procedures, and ability to multi-task
- Knowledge of & experience working with standard office equipment such as photocopier, fax machine, and printers
- Demonstrated knowledge/experience with MS Office including Word, Excel, Internet Explorer, and Outlook,google doc and google email. Data entry and calendaringskills
- Exceptional reading and writing skills with the ability to understand, create, and interpret written instructions, and effectively communicate to staff, other health care team members, and clients
- Strong organizational skills; accuracy and attention to detail
- Strong commitment to the philosophy, goals, & mission of the organization, including providing culturally competent mental/behavioral healthcare services in a community setting
- Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels
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