![Huntington Bancshares Inc](https://media.trabajo.org/img/noimg.jpg)
CSC Dispute Resolution Specialist
2 months ago
Description
Summary:
The Customer Service Associate position provides "Simply the Best" customer service at all times. This high volume sales and service position will allow you to engage your customer service skills by delivering prompt and accurate answers to telephone banking customers and promoting self-service options and convenience services to our customers.
Duties & Responsibilities:
* Provide outstanding service to and builds relationships with over 100 customers every day
* Work individually and as a team to meet and exceed established goals, i.e. call handle time goals, availability goals, customer service performance goals, sales and quality goals
* Maintain up to date knowledge on Huntington products, services, technology, and procedures
* Resolve customer complaints and disputes in a timely and professional manner
* Performs other duties as assigned
Basic Qualifications:
* Minimum of 1 year of customer service experience required
* High School Diploma or GED
Preferred Qualifications:
* Candidates must be available to work day, afternoon or evening shifts during the week and on weekends as part of their normal permanent schedule. Shifts will be assigned based on business needs.
* Previous call center or banking experience preferred
* Ability to demonstrate professional verbal communication skills. Must pronunciation words clearly and use proper grammar
* Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material
* Ability to use a headset and to sit for long periods of time
* Experience with Microsoft Office applications and the Internet
Application Process Steps
* After you fill out your application, you will be required to complete a two-part Online Assessment. This assessment is being conducted by Infor Talent Science and is comprised of both cognitive and behavioral components that improve the interview and selection process.
* When prompted, please register for the Assessment using your email address and a password of your choosing.
* Carefully follow the on-screen instructions, and read the FAQ's if you have questions.
* Please note: Your application is not complete until you have submitted your completed Assessment.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
We have other current jobs related to this field that you can find below
-
CSC Dispute Specialist 1
3 days ago
Columbus, United States Huntington Bancshares, Inc. Full timeThe Customer Service Associate position provides "Simply the Best" customer service at all times. This high volume sales and service position will allow you to engage your customer service skills by delivering prompt and accurate answers to telephone Specialist, Customer Service, Dispute, Retail, Application
-
CSC Dispute Specialist 1
18 hours ago
Columbus, United States Huntington Bancshares, Inc. Full timeDescription Summary: The Customer Service Associate position provides "Simply the Best" customer service at all times. This high volume sales and service position will allow you to engage your customer service skills by delivering prompt and accurate answers to telephone banking customers and promoting self-service options and convenience services to our...
-
Dispute Specialist 1
1 month ago
Columbus, United States Huntington Bancshares, Inc. Full timeUnder general supervision, a Dispute Specialist 1 researches and resolves disputed transactions daily, including fraud and non-fraud transactions, rejected transactions originating from use of a debit or credit card or an electronic payment (ACH, Zel Specialist, Dispute, Customer Experience, Customer Service, Banking, Healthcare, Fraud
-
Parts Coordinator
3 weeks ago
Columbus, United States CSC ServiceWorks Full timeThe CSC ServiceWorks Story: Were the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals benefit from work thats steady (but never boring), time to enjoy what matters, appreciation and rewards in return...
-
Claims Resolution Specialist
2 weeks ago
Columbus, United States Prairie Ridge Health Full timePrairie Ridge Health is seeking a Claims Resolution Specialist to join the Business Services team. This position is a 1.0 FTE (40 hours per week) and works a Monday-Friday, day shift. The Claims Resolution Specialist is responsible for researching and resolving complex facility and professional insurance denials and ensures that claims are followed up in a...
-
Claims Resolution Specialist
1 week ago
Columbus, United States Prairie Ridge Health Full timeJob DescriptionJob DescriptionPrairie Ridge Health is seeking a Claims Resolution Specialist to join the Business Services team. This position is a 1.0 FTE (40 hours per week) and works a Monday-Friday, day shift. The Claims Resolution Specialist is responsible for researching and resolving complex facility and professional insurance denials and ensures...
-
Claims Resolution Specialist
3 weeks ago
Columbus, United States Prairie Ridge Health Full timeJob DescriptionJob DescriptionPrairie Ridge Health is seeking a Claims Resolution Specialist to join the Business Services team. This position is a 1.0 FTE (40 hours per week) and works a Monday-Friday, day shift. The Claims Resolution Specialist is responsible for researching and resolving complex facility and professional insurance denials and ensures...
-
Denials Resolution Specialist
2 weeks ago
Columbus, United States Decore-ative Specialties Full timeWhat is Aspirion? For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid. At the core of our success is our...
-
Denials Resolution Specialist
2 weeks ago
Columbus, United States Aspirion Health Resources Full timeWhat is Aspirion? For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers' compensation, Veterans Affairs, and out-of-state Medicaid. At the core of our success is our...
-
Appeals Officer
2 weeks ago
Columbus, United States Internal Revenue Service Full timeDuties Performs analysis and conducts Appeals conferences for the resolution and settlement of international tax issues under the jurisdiction of the Independent Office of Appeals. Cases assigned at this level are characterized by a lack of clearly applicable precedents/procedures regarding issues that are either novel, complex, or involve different possible...
-
Accounts Receivable Specialist
3 weeks ago
Columbus, United States Washington Prime Group, L.P Full timeJob Details Description Accounts Receivable Specialist Essential Functions Contact tenants through verbal and written communications regarding resolution of balances on tenant account(s). Manage queue of tenant accounts at assigned properties under Company’s management. Research disputed delinquent account balances including minor...
-
AR/Collections Specialist
3 weeks ago
Columbus, United States Creative Financial Staffing Full timeAR SPECIALIST SALARY: $50-60K Why Work For This Company: Family-oriented company with a great office culture Comprehensive benefits including full insurance package, 401k, and paid time off Ongoing learning opportunities within a rewarding work environment Opportunities for personal and professional growth Primary Responsibilities of the AR Specialist:...
-
Accounts Payable Specialist
2 weeks ago
Columbus, United States Crawford Hoying Full timeAccounts Payable Specialist Summary The Accounts Payable Specialist oversees the accounts payable functions and serves as the first point of contact for any billing matter. In addition to processing invoices and payments and managing AP subledgers, this individual will provide guidance to the Accounts Payable Clerk on daily workflow. Strong communication...
-
Accounts Payable Specialist
2 weeks ago
Columbus, United States Crawford Hoying Full timeAccounts Payable SpecialistSummary The Accounts Payable Specialist oversees the accounts payable functions and serves as the first point of contact for any billing matter. In addition to processing invoices and payments and managing AP subledgers, this individual will provide guidance to the Accounts Payable Clerk on daily workflow. Strong communication...
-
Accounts Payable Specialist
7 days ago
Columbus, United States Crawford Hoying Full timeAccounts Payable Specialist Summary The Accounts Payable Specialist oversees the accounts payable functions and serves as the first point of contact for any billing matter. In addition to processing invoices and payments and managing AP subledgers, this individual will provide guidance to the Accounts Payable Clerk on daily workflow. Strong communication...
-
Transportation Specialist II
2 weeks ago
Columbus, United States Grandin Road Full time**** Transportation Specialist II **The Opportunity** As a Transportation Specialist II you will coordinate the delivery and returns of orders from customers and retail stores as needed, including expedites, hot shots, problem resolution, and other special requests. Partners with Customer Care on customer escalations to provide prompt resolution. Prepare,...
-
AR Specialist
3 weeks ago
Columbus, United States Virtual Full timePosition: Accounts Receivable Representative Location: Fully On-Site, West Columbus Vaco is supporting our client as they seek detail-oriented and analytical Accounts Receivable Representatives to join their team. This role involves full-cycle accounts receivable responsibilities, including invoicing, billing, handling disputes, and managing credit and...
-
Labor & Employee Relations Specialist (NJUS)
2 weeks ago
Columbus, United States NetJets Full timePurpose of Position Manages, coordinates, and processes contract compliance for all bargaining employees. Supports operational performance investigations and provides guidance and clarification to the business regarding policy and contract compliance. Supports Labor Relations Specialist, Senior in administering the entire review board process to include...
-
Mediation Coordinator
2 weeks ago
Columbus, United States Franklin County Municipal Full time375 S High St, Columbus, OH 43215, USA Req #68 Wednesday, July 3, 2024 Job posting will close on July 17, 2024. JOB PURPOSE AND OVERVIEW The Dispute Resolution Program is a part of the Self Help Center and Dispute Resolution Department and provides mediation services for the Court. Many disputes that come to the program are mediated prior to the filing of...
-
Collections Representative
1 month ago
Columbus, United States Executive Alliance Full timeOur client is a hyper-growth FinTech focused in consumer lending. They are looking for amazing talent in collections. They’re seeking top performing professionals and will provide top pay, benefits and perks. The company is offering the following:100% Remote Base salary $60k - $75kMonthly commissions (avg. $25k annually)Equity (every employee is given...