Staff Specialist, Clinical Skills Program

2 months ago

Durham, United States Duke University Full time

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

OCCUPATIONAL SUMMARY

The Clinical Skills Program (CSP) is an educational and assessment resource designed to support the learning objectives (curriculum) of the Duke University School of Medicine. The Standardized Patient (SP) Program uses patient actors to provide simulated patient interactions for students who are learning patient interaction and physical exam skills. The ultimate goals of this program are to provide a safe environment for students to develop the interviewing skills, physical exam techniques, diagnostic reasoning, empathy and professional integrity needed for the practice of medicine. This position provides administrative support to the Clinical Skills Program as noted below.

WORK PERFORMED

Technology Systems Support (CAE LearningSpace - Learning Management System; SPMS - Standardized Patient Management System)

* Create and maintain Clinical Skills Lab (CSL) events in LearningSpace including student scheduling, creating event user groups, automation of announcements and recordings, and report access for faculty and students.
* Create user profiles for student, staff, faculty and clients using the CSL. Ensure that user privileges are assigned accurately and restrict access when necessary.
* Create and distribute LearningSpace user resources. Provide additional LearningSpace support and training as needed.
* Assist SPs with technology to facilitate their preparation for on-site events.
* Create and maintain SPMS recruitment and event timeslots as directed

Event Support

* Ensure proper set-up for all lab activities- signage, exam room set-up, case specific props and backup paper assessments, adjusting cameras.
* Assist with the implementation of all Clinical Skills Program events including student orientations, supervising Standardized Patients and student proctoring.
* Orient learners, faculty, and clients to Center's systems and expectations.
* Serve as a standardized patient as needed including case portrayal, physical exam demonstrations, and assessment and feedback of communication and interpersonal skills.
* Assist with reminder emails, as needed

Facility Maintenance

* Oversee inventory, maintenance and upkeep of all program space. Regularly inspect and restock lab, ordering supplies as needed.
* Notify Director of maintenance and housekeeping concerns and work with building manager to resolve any issues.
* Assist MedEd IT in maintaining lab computers: testing machines, documenting problems, submitting tickets, and working on site with Med Ed IT.

Other

* Assist in making room reservation management via Duke 25Live.
* Assist with payroll emails, as needed
* Assist with other tasks as requested.

SKILLS

* Ability to prioritize work and multi-task.
* Excellent organizational skills and attention to detail.
* Ability to take initiative and ownership of projects.
* Ability to communicate effectively both orally and in writing.
* Ability to learn new technology quickly.
* Experience working independently and as part of a team.

DEPARTMENTAL PREFERENCES

Work generally requires four (4) years of clerical or research experience to acquire strong skills in administrative or project research responsibilities as well as accepted office management, communications and research practices.

A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement.

Experience with CAE LearningSpace

Standardized Patient Program experience strongly preferred

Additional requirements:

This position requires occasional after hours work when Clinical Skills Program events so dictate.

MINIMUM QUALIFICATIONS

Education

Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education.

Experience

Work generally requires four years of clerical or research experience to acquire strong skills in administrative or project research responsibilities as well as accepted office management, communications and research practices.

A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

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