Customer Service Representative

4 weeks ago


Hopkins, United States Jim Lindahl - State Farm Agent Full time
Benefits:
  • Disability insurance benefits
  • Life insurance benefits
  • IRA with match
  • Salary plus commission/bonus
  • Paid time off

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jim Lindahl - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Create enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Use a customer focused, needs based approach to guide clients through insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet customer needs.
QUALIFICATIONS:
  • Strong communication skills across all channels - written, verbal, and attentive listening.
  • Detail-oriented and able to multitask.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.



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