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Wellness Specialist
3 months ago
Job Summary: The Wellness Specialist/Spa Attendant assists guests when needed, ensures the spa area is stocked with supplies and amenities, and ensures the spa area is kept clean and orderly.
Essential Job Duties and Responsibilities: (Additional duties may be assigned)
- Stocks spa retreat rooms with linen/amenities
- Services the needs of the clients with proficiency and a pleasant demeanor
- Maintains all general guest areas including supplies and cleanliness
- Greets and checks-in clients
- Escorts clients to retreat or resting areas
- Keeps the client informed and comfortable throughout their visit
- Assist the practitioners in contacting with their clients
- Properly opens and closes the facility each day according to standard operating procedure
- Attends training and meetings as needed
- Assists in all areas of the spa as needed
- Maintains immaculately clean lockers, locker rooms, and relaxation areas
- Maintains toiletries in retreat and shower areas
- Maintain necessary supply of linen, robes, and miscellaneous amenities for clients
- Maintain tea, water and coffee stations
- Assist practitioners with clean up of treatment rooms
- Share knowledge of all spa services, treatments and programs with guests and encourage them to try new and additional services
- Be aware of special events taking place in our fertility and Healing Arts facilities
- Demonstrate knowledge of CNY Healing Arts practices, culture, terminology, organizational structure and philosophy as well as how that philosophy should be portrayed in the professional appearance, behavior, and integrity and opened to guest and fellow employees
- Be aware of appearance, promptness with appointments, quality of work and attitude with clients
- Wear proper uniform and maintain a high standard in regards to personal appearance as outlined in the employee handbook
Hours of Operation : Monday - Friday 7AM - 4PM ,Saturday 7AM-12PM Saturday rotations would be mandatory.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401K
PTO/Sick Leave
Maternity Leave
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