Clerical Associate

6 days ago

New York, United States NYC Health Hospitals Full time
Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

12:00 A.M - 8:00 A.M

Job Description

Purpose:

Under the direction of the Head Nurse or Charge Nurse, provides clerical duties/functions on patient units to maintain appropriate unit.

Specific Duties and Responsibilities:

The Unit Receptionist is charged with and responsible for:
• Compile and maintain patients' charts, (current and old); file the needed information daily.
• Compile census data for reports; keep accurate unit census; call admitting to report admissions, discharges, transfers, and expirations including the date and time; assist physicians with the location of charts; maintain chart tracks.
• Operate and maintain telephone coverage on the unit; deliver written/oral messages promptly and accurately; place calls and page staff upon requested.
• Answers automated call bell system and maintain system with staff names each shift.
• Participate in the reception of patients and visitors to the unit and answer their questions cordially.
• Order and pick up needed stationary/central supplies for the unit as told by the Head/Charge Nurse; keep nurses' station neat; update bulletin boards; check bed cards/ID bracelets daily and replace as necessary.
• May perform incidental typing; post unit conferences/schedules as approved by Head Nurse; distribute and forward mail, flowers, and packages.
• Assist in orientation of other personnel in clerical duties.
• Ensure timely pick-up for deliveries to laboratory.
• Utilize EPIC system to monitor patients on unit, order patient transport, send specimens, blood slips, schedule transfers and track pending and confirmed discharges, make necessary discharge specialty clinic appointments.

Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences
• Multitasking skills and good communication skills are required.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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