Clerical Associate
22 hours ago
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
- To clearly delegate and outline individual clerical responsibilities and serve as guide and reference.
- To help contribute towards adequate and effective continuity of patient care by providing for sustained and efficient patient flow and productive utilization of clerical personnel.
- To facilitate accurate and timely billing and reimbursement.
- To enhance the patient experience and facilitate clinic flow.
- To augment and enhance work performance and morale of clerical personnel.
- To ensure proper and timely revenue workflow.
- Intake Processing (All of Ambulatory Care):
- Practicing improvement in patient and employee experience through iCare.
- Ask patient for two (2-3) identifiers to insure patient's safety.
- Verify appointment by checking against the Detailed Appointment Report (DAR) in scheduling system. Or utilizing the Snapboard. If patient does not have an appointment, clerk will request the intervention of the nurse in charge for further determination of patient's medical needs and disposition, or, if patient can be accommodated in a "Same Day" slot for provider and/or walk-in clinic.
- Check Managed Care assignment and PCP verification. Clerical Associate must verify who the PCP is to assure that patient is seeing their Primary Care Provider. Specialty Clinic, Clerical Associate will verify referral in the EMR.
- Record intake time on the scheduling system for cycle time processing, if indicated.
- Open encounter in EMR
- Verify patient's demographics (address, telephone number, gender, PCP, email address, social security, guarantor, insurance and emergency contact) in EMR
- Verify the insurance response to verify insurance card information and makes corrections as appropriate.
- Scan documents in system: consents, TPO, insurance card, Identification, etc
- Answer telephone, relays messages, and directs accordingly.
- Utilizes secure chat in EMR system to communicate with multidisciplinary team when necessary.
- Adhere to Outpatient Referral Procedures when indicated.
- Is responsible for enhancing personal and professional development through attendance at required and mandated training sessions.
- Is responsible for wearing professional attire to the workplace as well as during off-site work when conducting business on behalf of Metropolitan Hospital Center, as per dress attire policy.
- Adhere to the Mission/Vision/Value Statement and Guiding Principles of the Organization in all endeavors.
Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
-
Clerical Associate IV
21 hours ago
New York, United States City of New York Full timeJob Description -tMPORTANT NOTE: Only those serving as a permanent Clerical Associate- The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous...
-
Clerical Associate III
22 hours ago
New York, United States City of New York Full timeJob Description *IMPORTANT NOTE: Only those serving as a permanent Clerical Associate* The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous...
-
Clerical Associate IV
22 hours ago
New York, United States City of New York Full timeJob Description *** In order to be considered for this position candidate must be serving permanently in the title of Clerical Associate, or reachable on the upcoming Clerical Associate civil service list, or eligible under the 55a program *** The candidate will perform comprehensive administrative duties for a busy operation to ensure data integrity...
-
Clerical Associate ICSU
22 hours ago
New York, United States City of New York Full timeJob Description *Candidates must be permanent in the civil service title of Clerical Associate, or reachable on the active list in order to apply for this position. The Family Court Division is seeking a candidate to fill the position of Clerical Associate in the UIFSA unit. Under supervision, with latitude for independent judgement, the selected...
-
Clerical Associate 04
20 hours ago
New York, United States City of New York Full timeJob Description IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent Clerical Associate will be considered. The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and...
-
Clerical Associate
20 hours ago
New York, United States NYC Health Hospitals Full timeNYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality...
-
Clerical Associate
23 hours ago
New York, United States NYC Health Hospitals Full timeHarlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill....
-
Clerical Associate
21 hours ago
New York, United States NYC Health Hospitals Full timeHarlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill....
-
Clerical Associate
23 hours ago
New York, United States NYC Health Hospitals Full timeWoodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception....
-
Clerical Associate
22 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
22 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
22 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
23 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
21 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
20 hours ago
New York, United States NYC Health Hospitals Full timeHarlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill....
-
Clerical Associate
21 hours ago
New York, United States NYC Health Hospitals Full timeNYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality...
-
Clerical Associate
22 hours ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Clerical Associate
23 hours ago
New York, United States NYC Health Hospitals Full timeWoodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception....
-
Clerical Associate
21 hours ago
New York, United States NYC Health Hospitals Full timeKings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to...
-
Clerical Associate
22 hours ago
New York, United States NYC Health Hospitals Full timeWoodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without...
