Customer Service Representative
2 weeks ago
Responsibilities:
- Act as customer service lead, ensuring consistent communication with distributors and global customer base.
- Own communication of shipping timelines, documentation packages, and updates to key sales contacts.
- Own warranty tracking information, ensure returned product is properly assigned costs based off warranty status.
- Assist in receiving and shipping transactions in Microsoft Dynamics GP ERP system.
- Assist in receipt and verification of materials and supplies for both inventory and expense items.
- Assist in delivery of material to incoming inspection, material stockroom, or requisitioner as required.
- Fulfillment and validation of sales orders, ensuring they match customer purchase orders.
- Assist in picking, packing, and preparation of all required documentation.
- Perform miscellaneous shipments, returns to suppliers, etc.
- Responsible for maintaining a neat and orderly shipping and receiving area, including quarantine of incoming material.
- Perform inventory control tasks, such as weekly cycle counting, and material tracking.
- Maintain shipping/receiving records and work with accounting to resolve any discrepancies.
- Assist with supplier communications, purchasing data, and material classification.
- Responsible for decontaminating equipment and receiving RMA's.
- Preparation and fulfillment of RMA shipments. Responsible for implementation of RMA replacement kit process.
- Cross-train on buying/planning activities and purchase order generation to support the team as needed.
- Following quality management system procedures and staying up-to-date on trainings.
- Perform miscellaneous job-related duties as assigned.
- Complete assigned tasks in an accurate, timely, and efficient manner.
Requirements:
- High School diploma minimum, Associate's degree preferred.
- Minimum of 2 years' experience in all aspects of shipping and receiving, including international
- Minimum of 2 years' experience in a life sciences manufacturing environment
- Minimum of 2 years' experience with Enterprise Requirements Planning/Material Requirements Planning (ERP/MRP)
- Minimum of 2 years' experience with a customer service role.
- Experience with UPS WorldShip and FedEx Ship Manager software, as well as working with freight forwarders and trucking (LTL) companies
- High attention to detail
- Excellent verbal and written communication skills
- Positive attitude with focus on customer service.
- Microsoft Office experience
- Able to multi-task in a disruption driven environment while maintaining focus on priorities
- Ability to lift up to 50 pounds
- Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
- Experience operating pallet jacks and electric lift trucks
-
Customer Service Representative
2 weeks ago
Bedford, United States Virginia Linen Service Inc Full timePart Time opportunity Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Part Time Customer Service Representative. Candidate must be outgoing, dependable and highly motivated...
-
Customer Service Representative
2 weeks ago
Bedford, Virginia, United States Walmart Full timeJob DescriptionThe Customer Service Representative will be responsible for assisting customers with their queries and resolving any issues they may have. This role involves working in a fast-paced environment and meeting sales targets.Responsibilities:Provide exceptional customer service and resolve customer complaints in a professional manner;Assist...
-
Customer Service Representative
2 weeks ago
Bedford, New Hampshire, United States CVS Health Full timeCustomer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our retail team at CVS Health. This role requires excellent communication skills and the ability to resolve customer complaints in a professional manner.Main Responsibilities:Provide top-notch customer service by responding to customer inquiries and...
-
Customer Service Representative
14 hours ago
Bedford, Pennsylvania, United States KWIK FILL Full timeAbout the RoleWe are looking for a skilled Customer Service Representative to join our team at Kwik Fill. As a Customer Service Representative, you will be responsible for ensuring that customers have an exceptional shopping experience, operating the cash register accurately, and maintaining a safe and clean work environment.Key Responsibilities:Provide...
-
Customer Service Representative
1 day ago
Bedford, Texas, United States Reinhardt State Farm Agency Full timeOverview:">As a Customer Service Representative at LaTasha Johnson - State Farm Agent, you will play a critical role in delivering exceptional customer experiences and driving business growth.">Job Summary:">We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for...
-
Customer Service Representative
22 hours ago
Bedford, Virginia, United States Food Lion Full timeJob OverviewWe are seeking a skilled and friendly Customer Service Representative to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.As a Customer Service Representative, you will work closely with other team...
-
Customer Service Representative
1 month ago
Bedford, United States NESCO Inc Full timeOffice Administrator and Customer Service Representative Job Description We are seeking a highly organized and customer-oriented individual to fill the role of Office Administrator and Customer Service Representative. This position requires a combination of strong administrative skills, excellent communication abilities, and a dedication to providing...
-
Customer Service Representative
22 hours ago
Bedford, Texas, United States 7-Eleven Full timeIn this role as Customer Service Representative at 7-Eleven, you will be the face of the company, providing exceptional customer service and creating a positive shopping experience. You will also be responsible for maintaining store displays, managing inventory, and performing opening and closing duties.ResponsibilitiesDeliver outstanding customer service...
-
Customer Service Representative
2 days ago
Bedford, Ohio, United States Bam Childress - State Farm Agent Full timeAs a Customer Service Representative at Bam Childress - State Farm Agent, you will play a vital role in helping our customers achieve their insurance goals. We are seeking an energetic and motivated professional to join our team as an Account Representative. If you have a passion for helping others and thrive in a fast-paced environment, this could be the...
-
Customer Service Representative
2 weeks ago
Bedford, United States U-Haul Full timeLocation: 451 S River Rd, Bedford, New Hampshire 03110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
11 hours ago
Bedford, Indiana, United States Domino's Pizza LLC Full timeAt Domino's Pizza LLC, we're seeking a Customer Service Representative to join our team. As a key member of our front of house team, you'll be responsible for providing exceptional customer service and ensuring that every guest has a positive experience. Your primary duties will include greeting customers, taking orders using our Point of Sales System, and...
-
Customer Service Representative
3 weeks ago
Bedford, New Hampshire, United States Staples Full timeAt Staples, we're looking for a highly motivated and results-driven individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for driving sales growth and delivering an exceptional customer experience.About the RoleThis is a fantastic opportunity for someone who is passionate about sales and...
-
Customer Service Representative
3 weeks ago
Bedford, Indiana, United States Walmart Full timeAbout the Job: We are seeking a motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our General Merchandise team, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining a clean and organized sales floor.">What You'll Do:Process...
-
Customer Service Representative
2 days ago
Bedford, Texas, United States Allstate Insurance Agency - William Doran Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Allstate Insurance Agency - William Doran. In this role, you will be responsible for providing exceptional service to clients by assisting with their insurance needs, from policy inquiries to claim resolutions.Key ResponsibilitiesEngage with clients to understand...
-
Customer Service Representative
1 day ago
Bedford, Texas, United States Allstate Insurance Agency - William Doran Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Allstate Insurance Agency - William Doran. In this role, you will be responsible for engaging with clients to provide exceptional service, addressing their insurance needs, and working collaboratively with a motivated team of professionals. If you are...
-
Insurance Customer Service Representative
3 months ago
Bedford, United States Boufford Insurance Agency Full timeDescription We're seeking an organized and highly motivated Customer Service Representative to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help...
-
Customer Service Representative
2 weeks ago
Bedford, New Hampshire, United States Concord Group Insurance Full timeConcord Group Insurance: A Leading Provider of Property and Casualty InsuranceWe are seeking a highly skilled Customer Service Representative II to join our team. This role offers a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance, as well as a generous Paid Time Off Program and competitive 401(k)...
-
Customer Service Representative
3 weeks ago
New Bedford, United States CyberCoders Full timeCustomer Service RepresentativePosition OverviewThe Customer Service Representative will be the first point of contact for our customers, responsible for providing exceptional service and support. This role aims to enhance customer satisfaction by resolving inquiries, addressing issues, and ensuring a positive customer experience.Key ResponsibilitiesRespond...
-
Customer Service Representative
2 weeks ago
New Bedford, United States CyberCoders Full timeCustomer Service RepresentativePosition OverviewThe Customer Service Representative will be the first point of contact for our customers, responsible for providing exceptional service and support. This role aims to enhance customer satisfaction by resolving inquiries, addressing issues, and ensuring a positive customer experience.Key ResponsibilitiesRespond...
-
Sales and Customer Service Representative
13 hours ago
Bedford, Virginia, United States Walmart Full timeCompany Overview:Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.Job Description:We are seeking a Sales and Customer Service Representative to join our team at Walmart. As a Sales Associate, you will be responsible for assisting customers with their purchases, answering...