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Resident Regional Facilities Director

4 months ago

Cambridge, United States Compass Group USA Inc Full time

ESFM

Salary:

Pay Grade: 16

Other Forms of Compensation:

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

The Resident Regional Facilities Director will be responsible for the success of multiple accounts, managing client relations, along with ensuring that the services offered to customers is of superior quality.

Key Responsibilities:

* Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
* Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations
* Maintains and supports client satisfaction at a level that ensures account retention
* Prepares and implements departmental goals and objectives
* Supports analysis of department's financial data and statistics
* Performs other duties as assigned

Qualifications:

* Bachelor's Degree or equivalent work experience in facilities management
* 3-5 years of relevant management experience (Facilities Management)
* Ability to communicate effectively at all levels of the organization
* Must possess a thorough knowledge of contract administration and office procedures
* Displays general business acumen
* High customer service and quality attitude

Apply to ESFM Services today

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Paid Time Off
* Holiday Time Off (varies by site/state)
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)

Req ID:1308175

ESFM

Lacey Woodard