Office Assistant-Academic Advising and Retention Federal Work Study

4 weeks ago

Morehead, United States Morehead State University Full time

Position Type Federal Work-Study Job Title Office Assistant-Academic Advising and Retention Federal Work Study Posting Number STPO108 Grade/Level Level 5 - Distinctive Student Assistant Hourly Rate for Job Posting 9.50 Anticipated Employment Start Date for Position 03/25/2024 Posting Category Student - Federal

Position details

Job Summary

* Assist professional staff as needed with day-to-day operation of Office of Retention and Academic Advising (RETE).
* Serves as a customer service representative for the Office of Retention and Academic Advising by cultivating and maintaining a positive environment within the office.
* Answering the phone and assisting callers with questions, inquiries or those in need of guidance regarding RETE programming and other resources across campus.
* Schedule peer coaching appointments along with tutoring appointments by using TutorTrac or other scheduling.
* Provide assistance to students in connection to campus resources (Eagle Success Program, Academic Recovery Program, Career Services, Tutoring, Financial Aid, and other educational services).
* Assist with various projects assigned by professional staff and GA. This includes but is not limited to filing, preparing documents, organization of folders/files and the office, and other office-related tasks.
* Works closely with peer coach and tutoring staff in a team-focused environment.

Essential Duties and Responsibilities

Other Duties and Responsibilities

Minimum Requirements

* Can be an entering college freshmen or higher
* Preferred cumulative MSU GPA of at least 3.0.
* Possess working knowledge of computers and software applications.
* Must be reliable and dependable.
* Demonstrate ability to solve problems and communicate well with others.
* Be recommended by two faculty or staff members if not recommended by AARE personnel.
* Excellent problem-solving skills.
* Interest in helping fellow students succeed.
* Excellent interpersonal and communications skills.
* Attention to detail and accuracy.
* Must be articulate and friendly.
* Working knowledge of Excel, Word, and Outlook is essential.

Additional Desirable Qualifications

Physical Requirements Working Conditions

* Working on computers, accessories, and software most of the time.
* Working closely with students and professional staff, and with students who possess a wide range of abilities and diverse backgrounds.

Special Information/Instructions to Applicants

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