Business Operations Coordinator

4 weeks ago

Westminster, United States Intermountain Healthcare Full time

Job Description:

The Business Operations Coordinator works closely with a leadership team, department, or service line on business operations strategy and task management, coordination of local or system-wide strategic initiatives, and serves as a liaison with internal and external stakeholders. Primary responsibilities include tactical and operational support including project planning, coordination of resources, and performance tracking.

Position Details:

Incumbent for this role will work Monday-Friday during regular business hours. This position will be split between Westminster and Broomfield clinics - so may need to travel between both each day

As a Clinic Business Coordinator, you will need to know how to:

* Assist the Practice Manager with the overall staffing and scheduling of clinic personnel and edit time records, ensuring that staff performs within established policy and procedures
* Work collaboratively with the Practice Manager to recruit, orient, train, and evaluate staff
* Support financial accountability for department functioning and examine alternative methods of providing required services in order to reduce departmental supply and personnel costs
* Review Press Ganey survey data and work in conjunction with leaders and staff to implement action plans addressing patient satisfaction feedback
* Address patient complaints and communicate concerns or potential patient care risks to clinic leaders, ensuring that follow-up occurs
* Greet the patient and answer the telephone, communicate general practice information to patients and family members and provide patients with appropriate paperwork Gathers accurate information by interviewing patients, verifying insurance coverage, and recording information using registration software, and obtaining signatures, for each patient encounter; and facilitate the collection of co-payments, past due balances and payments at time of service
* Utilize provider protocols, schedule appointments, referrals and diagnostic tests, and maintain, update and distribute the schedule
* Lead HIM functions to regulatory and compliance standards
* Manage flow of information between departments including forms, meeting minutes, invoices, ordering and data
* Interact with various departments, community partners and community toward organizational goals
* Maintain filing systems, relevant databases, and tracking/reporting for special initiatives.

Minimum Qualifications:

* High School Diploma or equivalent.
* Minimum of three (3) years of related healthcare experience.
* General knowledge of medical terminology, CPT4, ICDCM, Medicare, Medicaid and insurance guidelines.
* Intermediate accounting and finance skills.

Physical Requirements:

Anticipated job posting close date:

05/20/2024

Location:

Broomfield Clinic, Westminster Clinic

Work City:

Westminster

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.29 - $30.54

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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