Call Center Representative
2 weeks ago
Salary: $13.00-$14.00 per hour
Work Location: This role is IN PERSON, located at our Lakeland, Florida facility
Job Type: Part-time
Currently Hiring for Weekends: (Friday,Saturday,Sunday,Monday)- Monday&Friday 5pm-10pm / Saturday&Sunday 3pm-10pm
AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. This role is a part-time opportunity with evenings and weekends scheduled with some flexible schedule options available This is not a remote position, must be able to work on site.
On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals No previous experience necessary.
What we will provide:
- Starting pay range of $13.00-$14.00 per hour (dependent on availability for certain shifts, work experience, and/or fluency in Spanish)
- Biweekly pay with direct deposit
- Paid training
- Potential growth within the company
- Openings are available for Bi-Lingual Spanish speakers
The skills you will need:
- Exceptional communication skills -- outgoing, friendly, and pleasantly persistent phone demeanor
- You must be able to pass both a reading and pronunciation test.
- Task-oriented and focus driven
- The ability to multi-task
- You will need to listen to a respondent and record answers at the same time.
- Proficient and accurate ability to type verbal responses where required
- Dress for success
- Suit and tie are not required, but nice casual attire is expected.
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