Assistant Golf Professional

2 weeks ago

Maggie Valley, United States Troon Golf, L.L.C. Full time

Nestled between the majestic Blue Ridge and Great Smoky Mountains lies the hidden gem of Maggie Valley Club & Resort. The golf and country club has been welcoming guests with its own brand of southern hospitality for decades. Travelers seeking Western Carolina golf courses need look no further. We think you've found your oasis. Year-round golf is always amazing at Maggie Valley with North Carolina's temperate climate and the 6500-yard course's native foliage and 30 acres of fairways. Maggie Valley Golf & Resort offers fun, unique challenges for beginners and seasoned golf players. Players can warm up at the front Valley Nine or undertake the challenging Mountain Nine, which features an elevation rise of 800 feet and panoramas of the valley and beyond. Maggie Valley Golf & Resort members enjoy full access to world class amenities and beautiful views.

ASSISTANT GOLF PROFESSIONAL JOB DESCRIPTION

Position Concept: The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.This position requires the employee to work a varied schedule, including weekends and holidays. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Specific Responsibilities - include but are not limited to:

* Assist with golfer check-in and fee collection; control and manage play


* Assist with all opening and closing procedures


* Assist in managing facility tournament operations including member tournaments, MGA, WGA and outside tournaments


* Conduct individual lessons and group clinics


* Assist in Player Development programs using PGA tools and resources


* Assist with management of outside service staff to ensure the highest quality of customer service is achieved


* Assist in managing golf car operation, practice facility, and club storage service (as applicable)


* Provide basic club repair and club fitting services to customer
* Directly responsible for timely and consistently maintaining the club's USGA Handicap System


* Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales


* Play golf with a variety of customers in competitive and non-competitive situations


* Assist in planning and budgeting for the golf operations


* Conduct oneself in a professional manner and maintain a professional image at all times


* Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies


* Assist in coordinating golf activities with other departments


* Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees


* Strong organizational, planning and prioritization skills

Qualifications

* Maintain PGA of America membership in good standing in an active classification


* Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program


* Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations


* Graduation from an accredited college or university with Bachelors' Degree in Recreation Administration, Business Administration, Physical Education or other related field.


* Must be a PGA Member or apprentice or have other equivalent certification.


* Minimum 2 years of experience working under a PGA Head Professional.


* Knowledge of cashing handling procedures and internal controls.


* Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database


* Experience with ResortSuites, EZlinks and Golf Genius desired

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