Assistant Community Manager

1 month ago

San Tan Valley, United States CCMC Full time
Job DescriptionJob Description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

At CCMC, our Assistant Community Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

About the Community:

The Johnson Ranch Community consists of 6,071 homes and is home to over 20,000 residents. Our community is diverse in many ways; with a wide range of ages. They have families, empty nesters and retirees. Johnson Ranch offers a multitude of amenities, and has something for everyone

Residents of Johnson Ranch enjoy over 300 acres of recreation and green belt space, 3 community pools with spas, a 9-hole pitch and putt golf course, a catch & release pond, tennis courts, basketball courts, a sand volleyball court, a 9-hole disc golf course and 19 playgrounds throughout the community. Residents enjoy over 50 events; ranging from Movies in the Park to Arts & Craft Fairs. Johnson Ranch lifestyle brings families together for fun and festivities while celebrating the golden age of community

What you’ll accomplish:

  • Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
  • Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
  • Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
  • Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
  • Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
  • Collaborate with collection attorneys and AR representatives as related to the collection of assessments
  • Work directly with the Design Review Committee in the performance of the Design Review process
  • Oversight of certain site staff and grounds services teams
  • Daily interaction with community residents and committee volunteers
  • Board and Committee meeting attendance

What we’re looking for:

  • Effective leadership, organizational, and conflict resolution skills
  • 2 or more years in an office environment, preferably in community management or similar experience
  • 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
  • Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
  • A multi-tasker who is highly organized, detail-oriented, and a self-starter
  • Proficient computer skills in Windows environment
  • Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
  • Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
  • All prospective employees must pass a pre-employment drug screen, driving record and background check
  • CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

What we offer:

  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday, and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Professional education assistance
  • Optional Pet Insurance
  • Perhaps most importantly, a service-focused team who is dedicated to your success

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