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Front Office Agent | Part-time

3 months ago

Austin, United States Hyatt Hotels Corp. Full time

This is an incredible opportunity to be a part of the legendary Front Office Team at the historic Driskill hotel

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Other duties may include processing forms of payment and responding to guest inquires. Previous customer service experience as well as the ability to communicate well with individuals from diverse backgrounds.

This part-time position requires a flexible schedule, including working weekends and holidays.

BENEFITS | We care for people so they can be their best. Our colleagues enjoy:

* Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
* Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
* Referral Bonuses - for bringing new members to our team
* Free and Discounted Room Nights at Hyatt Hotels around the world
* Parking discounts - discounted parking in downtown Austin
* Bus Passes - under $10/month, paid through payroll deduction
* Paid Time Off - Vacation, Sick days and Holiday pay
* Healthcare FSA - saves you money for medical expenses
* Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
* Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources
* Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

* A true desire to satisfy the needs of others in a fast-paced environment.
* Refined verbal communication skills.
* Ability to stand for long periods of time.
* Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
* Previous Customer Service Experience

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