Service Advisor
4 weeks ago
Summary:
Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.
Responsibilities:
- Presents Maintenance Menu's to Customers Based on Length of Ownership & Manufacturer Recommendations
- Performs service "meet and greet"
- Initial Vehicle Walk Around
- Performs vehicle Courtesy Inspection
- Generates all service Repair Orders and close R.O.'s when work is completed
- Acquires customer authorizations on service work
- Schedules Service Appointments
- Answers all service department calls
- Liaison between the customer and the service department
- Perform daily customer status follow-up phone calls
- All other responsibilities as assigned
Minimum Qualifications:
- High school diploma or GED equivalent
- 2-3 years customer service
- RV/Automotive/Powersports Experience Preferred
Essential Characteristics:
- Ability to work well under stress
- Ability to multi-task and take direction
- Strong Organizational Skills
- Must be a Team Player
- May be required to drive Motorized RV'S
- Must maintain a high level of professionalism
- Punctual
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
- Competitive wages
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short & Long Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.
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