Assistant Store Manager

5 days ago

Des Peres, United States Chico's FAS, Inc. Full time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.

Building High Performing Teams

* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

Customer Experience

* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0384 West County Center

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Manager

    3 weeks ago

    Des Peres, United States The Lovesac Company Full time

    Job DetailsJob Location West County Center - Des Peres, MOPosition Type Full TimeEducation Level High School  Salary Range $20.00 - $25.00 HourlyTravel Percentage Up to 25%Job Shift AnyJob Category SalesDescription We LOVE that you are interested in learning more about this role and what makes Lovesac unique!WHO we are? Here at Lovesac, our Lovesac...

  • Assistant Store Manager

    1 month ago

    Des Moines, United States Shag T-shirts and More LLC Full time

    Job Summary Works with department managers, store managers and other assistant managers as part of the retail team. General Accountabilities Assists in recruitment and hiring of most qualified applicants. Assists in the orientation and training of new hires in execution of daily tasks. Maximizes sales and measures sales performance on a daily basis....

  • Assistant Store Manager

    7 months ago

    Des Moines, United States Marshalls Full time

    JOB DESCRIPTION All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with...

  • Retail Store Manager Assistant

    2 days ago

    Des Moines, Iowa, United States Hobby Lobby Full time

    About the PositionThe ideal candidate will perform duties as a front-end manager, assist customers with returns, manage registers, and provide excellent customer service while maintaining a positive store environment.

  • Assistant Store Manager

    7 days ago

    Des Moines, United States Shoe Carnival, Inc. Full time

    Starting Wage: $16.15Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a...

  • Assistant Store Manager

    5 days ago

    Des Moines, United States Shoe Carnival, Inc. Full time

    Starting Wage: $16.15 Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a...

  • Assistant Store Manager

    1 month ago

    West Des Moines, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing...

  • Visual Merchandising Manager

    7 months ago

    Des Peres, United States AKIRAshopAKIRA.com Full time

    AKIRA Visual Merchandising ManagerAbout AKIRA: In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a...

  • Retail Team Member with Event Planning Skills

    3 days ago

    Des Peres, Missouri, United States Michaels Stores Full time

    Job SummaryWe are seeking a Retail Team Member with Event Planning Skills to join our team at Michaels Stores. As a Retail Team Member, you will be responsible for assisting customers, maintaining a clean store environment, and participating in events.About the RoleThis is a part-time position that requires excellent communication skills, attention to...

  • Store Manager

    2 weeks ago

    Des Moines, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Customer Service Representative

    3 days ago

    Des Peres, Missouri, United States Michaels Stores Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at Michaels Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, coordinating events, and maintaining a positive store environment.About the RoleThis is a full-time position that requires excellent...

  • Sales Floor Coordinator

    2 days ago

    Des Peres, Missouri, United States The Normal Brand Full time

    About The Normal BrandWe are a forward-thinking apparel brand dedicated to delivering an exceptional customer experience through our retail stores and online platform.Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Sales Floor Coordinator at our West County Mall store.Key ResponsibilitiesEnsure a clean, enjoyable,...

  • Store Manager

    3 weeks ago

    Des Moines, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager

    2 weeks ago

    Des Moines, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Sales Associate

    6 months ago

    Des Peres, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

  • Sales Associate

    4 months ago

    Des Peres, United States Chico's Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...

  • Assistant Store Manager

    4 weeks ago

    West Des Moines, United States Golf Galaxy Full time

    If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best.  What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.We are committed to creating an...

  • Customer Experience Specialist

    12 hours ago

    Des Peres, Missouri, United States Chico's Full time

    About the Job Description">As a Sales Associate at Chico's FAS, Inc., you will be responsible for creating a positive and engaging shopping experience for our customers. This includes utilizing sales techniques, communicating product knowledge, and recommending merchandise selections based on customer needs and desires. You will also participate in...

  • Assistant Store Manager

    4 weeks ago

    West Des Moines, United States Golf Galaxy Full time

    If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best.  What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.We are committed to creating an...

  • Sales Associate

    3 weeks ago

    Des Peres, United States Slumberland Furniture Full time

    *Now Hiring* We are looking for talented and motivated sales associates to join our new store in Sunset Hills! Training will be completed at our O'Fallon or South County stores until opening. Full-time income average of $48,000 a year with potential earnings up to six-figures! Commission pay structure with guaranteed minimum - no draw. Since day...