Customer Experience Specialist
12 hours ago
About the Job Description
">As a Sales Associate at Chico's FAS, Inc., you will be responsible for creating a positive and engaging shopping experience for our customers. This includes utilizing sales techniques, communicating product knowledge, and recommending merchandise selections based on customer needs and desires. You will also participate in visual directives, support replenishment activities, and assist with boutique cleanliness and organization.
**Key Responsibilities**
* Utilize effective sales techniques to drive sales results and maintain knowledge of current sales and promotions;
* Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management;
* Participate in visual directives, including monthly store sets and zone maintenance;
* Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience;
* Ensure prompt resolution of customer concerns and maintain consistent client communication through utilization of customer books;
* Support replenishment activities that keep the store full and abundant; and
* Assist with boutique cleanliness and organization.
**Requirements**
* Retail or sales experience preferred;
* Must be 16 years of age or older;
* Excellent communication skills and ability to learn or adapt to technology provided by the company;
* Strong organizational skills and ability to multi-task in a fast-paced environment;
* Ability to communicate with customers, Associates, and Management;
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives; and
* Ability to work a flexible work schedule, including nights, weekends, and holidays.
The estimated salary for this role is $15.50 - $18.50 per hour, depending on location and experience.
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